Bookings Manager- Trades Background

2 weeks ago

Dubai, United Arab Emirates We Will Fix It Services L.L.C Full time

**Job Purpose**:
Involvement in the complete bookings process from the initial booking to providing follow up bookings and quotations. Strong customer service focus.

**Key Accountabilities**:

- Building customer relationships and developing trust with the customer.
- Monitoring technician’s schedule, practice and ensuring payment for jobs is collected promptly.
- Allocating jobs to relevant technicians (understanding technician capability) and briefing technicians.
- Booking any follow up work to be done including creating quotations and scheduling the work for the customer.
- Taking on additional responsibility when necessary i.e. when Ops Manager is away from the office.
- Providing vocational development for junior bookings managers and acting as a mentor to ease their transition into the role.
- Dealing with difficult customers and ensuring customers understand the issues whilst preserving the customer relationship.
- Resolving technical issues on site and over the phone.
- Resolving issues caused by accidental damage by technicians and any follow up work required including developing good relationships with subcontractors.
- Liaising with parts department regarding urgent jobs and follow ups and ensuring the selection of safe and suitable hardware/parts.
- Contract visits with third party contractors for larger jobs i.e. internal/external painting jobs, liaising with the customer and file future contracts and follow up closer to the date.
- Attend site visits during the Winter months designing and signing off electrical work.
- Liaising with the finance team regarding any outstanding collections and invoices.
- Involvement in any related projects for example, training materials for employees to promote best practice.

**Key Competencies**:

- Planning and organising - ability to prioritise workload accordingly.
- Specialist knowledge
- understands technical or professional aspects of work and maintains technical knowledge.
- Problem solving, analysis and decision making
- analyses issues and breaks them down into their component parts. Makes timely and sound decisions based on relevant information.
- Oral communication - speaks clearly, fluently and in an effective manner to both individuals and groups.
- Written communication
- writes in a clear and concise manner, using appropriate grammar, style and language.
- Commercial awareness
- has the ability to view issues in terms of costs, profits and added value.
- Interpersonal/Cultural sensitivity - interacts with others in a sensitive and effective way.
- Resilience and Patience - maintains effective work behaviour and patience in the face of setbacks or pressure.
- Attention to detail & Accuracy - maintains attention to detail under pressure.

Salary 12,500 dhs + monthly bonus + company car + petrol + flight + medical + 30 days vacation

**Job Types**: Full-time, Permanent

**Salary**: From AED12,500.00 per month

COVID-19 considerations:
Current government guidelines are being followed. At present all staff must wear a facemask at all times

Application Question(s):

- Applicants must come from a trades background

**Language**:

- English fluently, excellent written & spoken required (required)

  • Oil Trading Booking

    2 weeks ago

    Dubai, United Arab Emirates SOCAR Trading Full time

    A leading oil trading company in Dubai is seeking an individual to manage bookings and invoicing for the Operations Team. The ideal candidate will have a Bachelor's degree, 3-5 years of relevant experience, and knowledge of ETRM systems like TPT and SAP. Strong organizational skills and attention to detail are essential for success in this role, which...

  • Operation & Trading Manager (Logistics & Trade)

    2 weeks ago

    Dubai, United Arab Emirates GenNext Strategy Advisors Full time

    Greetings from Gennext Strategy Advisors!!! Gennext Strategy Advisors is currently hiring for Operation & Trading Manager for Dubai location. **No Other applicant will shortlist - Only Oil Trader or Oil Operation Manager can Shortlist** **Education**: Bachelor's degree in Business, Supply Chain Management, or a related field. An advanced degree is a...

  • Booking Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates Techno Agency Full time 60,000 - 80,000 per year

    Company DescriptionJoin the world's largest music artist community and book your next live DJs performance with Techno Agency.Role DescriptionThis is a volunteer hybrid role for a DJ Booking Manager at Techno Agency located, remote job in the Las Vegas Metropolitan Area, with some work from home flexibility. The DJ Booking Manager will be responsible for...

  • Accountant (Experienced On Zoho Book)

    5 days ago

    Dubai, United Arab Emirates Phi Sigma General Trading LLC Full time

    **JOB RESPONSIBILTY**: - Maintain the Books of Accounts by processing all company invoices, payments, and purchases. - Prepare weekly and monthly Management Information System (MIS) reports. - Summarize and prepare financial records and statements for external reporting. - Interact with internal and external auditors. - Post and process journal entries to...

  • Booking Manager

    2 weeks ago

    Dubai, United Arab Emirates Apt Resources Full time

    **Job Purpose**: Involvement in the complete bookings process from the initial booking to providing follow up bookings and quotations. Strong customer service focus. **Key Accountabilities**: - Building customer relationships and developing trust with the customer. - Monitoring technician’s schedule, practice and ensuring payment for jobs is collected...

  • Secretary / Pa to The Chairman - Real Estate /facility Management Background Preferred

    5 days ago

    Dubai, United Arab Emirates Saraya Capital Technical Services LLC Full time

    **Secretary/PA to the Chairman - Preferably with Real Estate Background** We are seeking a highly organized and proactive Female Secretary with a background in Real Estate, Construction, or Maintenance to join our team in the UAE. Key Responsibilities: Office Management: Organize office schedules, meetings, and appointments, ensuring seamless...

  • call center agent bookings

    3 days ago

    Dubai, Dubai, United Arab Emirates RERE Polyclinic LLC Full time 48,000 per year

    need call center who handle bookings in clinic has clinic background salary and commision for bookingsJob Type: Full-timePay: AED3, AED4,000.00 per month

  • Risk Manager

    2 weeks ago

    Dubai, United Arab Emirates Spectra Global Full time

    Key Responsibilities - Monitor and manage real-time trading risks across all CFD instruments (Forex, Indices, Commodities, Cryptos, Equities). - Develop and implement risk policies, controls, and procedures tailored to the CFD environment. - Maintain margin and leverage rules, and ensure adherence to risk limits. - Monitor client exposures and identify...

  • Treasury and Trade Finance Manager

    1 week ago

    Dubai, United Arab Emirates Talent Bridge HR Consultancy Dubai Full time

    Treasury and Trade Finance Manager - Corporate Banking RM Oil & Gas Finance Specialist Location: Dubai United Arab Emirates Industry: Energy / Commodities Trading / Oil & Gas Reports To: Chief Financial Officer / Head of Treasury Salary (tax-free): Please fill in your expectation in the application About the Role Our client is seeking a highly experienced...

  • Treasury and Trade Finance Manager

    2 weeks ago

    Dubai, United Arab Emirates Talent Bridge HR Consultancy Dubai Full time

    Treasury and Trade Finance Manager - Corporate Banking RM Oil & Gas Finance Specialist Location: Dubai United Arab Emirates Industry: Energy / Commodities Trading / Oil & Gas Reports To: Chief Financial Officer / Head of Treasury Salary (tax-free): Please fill in your expectation in the application About the Role Our client is seeking a highly experienced...