Customer Service Agent
1 week ago
**About Us**:
Join our dynamic team at PSI, where we value customer satisfaction and strive to deliver exceptional service.
**Position Overview**:
We are seeking a dedicated and enthusiastic **Customer Service Agent** (Junior Position) to support our customers with their inquiries and ensure a positive experience. This role is open to females only, in alignment with our diversity hiring practices.
**Key Responsibilities**:
- Assist customers with product information, order status, and troubleshooting.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve service quality.
- Provide feedback to management on customer concerns and product improvements.
**Qualifications**:
- Gender: Female (as per company policy)
- High school diploma or equivalent; further education is a plus.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a customer-focused mindset.
- Proficiency in Microsoft Office and basic CRM tools is desirable.
- Ability to work in a fast-paced environment and turn challenges into solutions.
**What We Offer**:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and inclusive work environment.
**How to Apply**:
We look forward to seeing how you can contribute to our team
**Job Types**: Full-time, Permanent
Pay: AED2,000.00 - AED4,000.00 per month
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