Retail Sales Executive

3 days ago

Abu Dhabi, United Arab Emirates Thomsun Group Full time

Thomsun is a renowned music store dedicated to providing musicians of all levels with the best instruments, equipment, and accessories in UAE. With a wide range of products from leading brands, we are committed to offering exceptional customer service and expertise to our valued clientele.

We are currently seeking a dynamic and customer-oriented Music Store Salesperson to join our team. As a Salesperson, you will play a vital role in assisting customers, offering expert advice, and driving sales while maintaining the highest level of customer satisfaction.

**Responsibilities**:

- Greet and assist customers in a friendly and professional manner, understanding their musical needs and preferences.
- Provide in-depth product knowledge and recommendations to customers, helping them make informed purchasing decisions.
- Demonstrate musical instruments and equipment to customers, highlighting features and benefits.
- Offer guidance on product compatibility, setup, and maintenance.
- Process customer transactions accurately and efficiently using the point-of-sale system.
- Handle customer inquiries, concerns, and returns in a timely and effective manner.
- Collaborate with colleagues to ensure the store is organized, clean, and well-stocked at all times.
- Stay up-to-date with industry trends, new product releases, and advancements in musical equipment.
- Contribute to achieving sales targets and store goals.

**Qualifications**:

- Fluent in English, with excellent verbal and written communication skills.
- Passion for music and a solid understanding of various musical instruments and equipment.
- Proven experience in retail sales, preferably in a music-related or musical instrument store.
- Strong interpersonal skills and the ability to connect with customers on a personal level.
- Patience, enthusiasm, and a customer-centric mindset.
- Familiarity with different musical genres and the ability to cater to diverse customer preferences.
- Basic knowledge of point-of-sale systems and inventory management.
- Ability to work effectively in a fast-paced environment.

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