Software Solutions Key Account Manager
3 days ago
R
**esponsibilities **:S
- etting and achieving plans, targets, and KPIs to optimize sales, visibility, and merchandising outcomes. C
- ultivating trust-based relationships with a portfolio of major clients to foster continuous business growth. I
- dentifying opportunities for expanding relationships with existing customers by presenting tailored solutions aligned with their objectives. G
- aining an in-depth understanding of key customer needs and requirements. E
- nsuring accurate and timely delivery of products and services to customers. S
- erving as the primary liaison between key customers and internal teams. A
- ddressing and resolving customer issues and complaints to uphold trust and satisfaction. C
- ontributing to the acquisition of new sales, transforming them into enduring partnerships. C
- ompiling regular progress reports and forecasts utilizing key account metrics. M
- anaging Customer Development Agreements, negotiating contracts for new and existing customers. R
**equirements **:P
- roven track record as a Software Solutions Key Account Manager. D
- emonstrated experience in sales and providing solutions tailored to customer needs. E
- xceptional communication and interpersonal skills, with the ability to build relationships across various organizational levels. S
- trong organizational capabilities and problem-solving skills. P
- roficiency in negotiation and conflict resolution. B
- achelor's degree (BSc/BA) in business administration, sales, or a related field. F
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