After-sales Maintenance
14 hours ago
**Job Summary**:
**Key Responsibilities**:
- Respond promptly to after-sales service and maintenance requests.
- Supervise on-site repairs, maintenance, and upgrades.
- Evaluate whether requests fall under warranty or not.
- Prepare accurate and clear quotations for service requests and follow up on their status.
- Lead, assign, and train the maintenance team (technicians, electricians, mechanics).
- Ensure high-quality execution and immediate readiness of systems post-service.
- Manage materials, spare parts, and inventory efficiently to minimize waste and delays.
- Document all work performed and generate clear technical reports.
- Provide professional support to clients and resolve issues promptly.
- Coordinate with internal departments (Production, Purchasing, Operations, Accounts) for smooth execution.
- Maintain safety standards and ensure mínimal disruption to clients.
- Represent the company professionally in the field.
**Qualifications & Experience**:
- Diploma or Bachelor's degree in Mechanical Engineering, Marine Engineering, or related field.
- Minimum of **3 years of experience** in after-sales service and maintenance.
- Strong leadership and communication skills with the ability to manage field teams and interact with customers.
- Capable of working under pressure and handling urgent customer needs.
Pay: AED6,000.00 - AED8,000.00 per month
**Experience**:
- Operation: 1 year (preferred)
**Language**:
- Arabic & English (preferred)
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