Current jobs related to Guest Relations Representative - Abu Dhabi - Al Forsan International Sports Resort
-
Guest Relations Representative
2 weeks ago
Abu Dhabi, United Arab Emirates Property Shop Investment LLC Full time**Location**: Conrad Abu Dhabi, Etihad Towers Property Shop Investments is seeking a Guest Relations Associate to join our team at our office located within Conrad Hotel, Abu Dhabi. As a Guest Relations Associate, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests. **Responsibilities**: -...
-
Guest Relations Representative
2 days ago
Abu Dhabi, United Arab Emirates Bright Search Full timeHiring a Guest Relations Supervisor for a Luxury Resort In Abu Dhabi. Must have at least 3 years of relevant work experience in a luxury hotel/ resort in the UAE. Must have a Bachelor's degree in Hospitality. Must be presentable with excellent communication skills. Immediate joiners may share your updated CVs. **Salary**: Up to AED5,000.00 per...
-
Guest Relations Officer
2 weeks ago
Abu Dhabi, United Arab Emirates Property Shop Investment LLC Full time**Job Summary**: The Guest Relations Officer is the primary point of contact for guests, responsible for delivering exceptional hospitality experiences. This role involves welcoming guests, handling inquiries and requests, resolving concerns with empathy and efficiency, and ensuring guest satisfaction throughout their stay. The role is crucial in...
-
Guest Relations Supervisor
2 days ago
Abu Dhabi, United Arab Emirates Conservatorium Hotel Full timeGuest Relations Supervisor - 543048 - Rooms - Full time - Emirates Palace Mandarin Oriental, Abu Dhabi Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Guest Relations Supervisor to join our Guest Relations Team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting...
-
Guest Relations Manager
2 days ago
Abu Dhabi, United Arab Emirates Marriott International, Inc Full time**Additional Information** **Job Number**26004301 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Abu Dhabi Grand Canal, PO Box 91888, Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on...
-
Guest Relations Manager
1 week ago
Abu Dhabi, United Arab Emirates Marriott International, Inc Full time**Additional Information** **Job Number**24186278 **Job Category**Rooms & Guest Services Operations **Location**The St. Regis Saadiyat Island Resort Abu Dhabi, Saadiyat Island, Abu Dhabi, United Arab Emirates, United Arab Emirates **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on...
-
Manager Guest Relations
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Etihad Full timeSynopsisLet your career take off with the World's Leading Airline, Etihad Airways. Work in the forefront of the airline and travel industry, with the airline that has reimagined the flying experience through its pioneering products and services.The Manager Guest Relations has overall responsibility for the Guest Relations and Baggage Claims teams. A key role...
-
Guest Relations Manager
3 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Marriott Full timeJOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the...
-
Government Relations Representative
1 day ago
abu dhabi, United Arab Emirates Schlumberger Full timeGovernment Relations Representative builds and maintains effective relationships with Government and semi-government agencies and handles all government related matters delegated by the Government Affairs Manager to protect business interests and ensure smooth operations. ResponsibilitiesCoordinate activities with Government agencies on all matters referred...
-
Government Relations Representative
1 day ago
abu dhabi, United Arab Emirates Schlumberger Ltd. Full timeGovernment Relations Representative builds and maintains effective relationships with Government and semi-government agencies and handles all government related matters delegated by the Government Affairs Manager to protect business interests and ensure smooth operations.Coordinate activities with Government agencies on all matters referred to him by the...
Guest Relations Representative
2 weeks ago
Position**:Guest Relation Representative**
Job Location**:Abu Dhabi**
**Job Summary**
As a Guest Relations Representative you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience.
In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, serves as a primary point of contact for our customers. The main goal will be to ensure our guests enjoy themselves and plan to come back to our facilities.
**Duties & Responsibilities**
- Offer consistently professional, friendly, warm and engaging service
- Give a warm welcome and check in guests taking into account the established SOPs
- Check out of departing guest in accordance with the established standards
- In charge of walk-in guests and responsible for all pro-active and day-to-day facilities issues
- Responsible for cash inventory, cashing cheques and bills of exchange in foreign currencies for all resort guest in accordance with the credit policy
- Cooperate with other departments if required such as F & B, Accounting, Reservation, etc.
- Ensure that the Guest Service Desk is manned, operationally prepared and stocked at all times in order to be available for guests as a point of contact
- Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
- Demonstrate a complete understanding of the resort’s policies and procedures and service standards and have full knowledge of the resort’s facilities, products and services, offers, amenities, events, etc.
- Address complaints and go the extra mile to make sure our guests are satisfied
- Anticipate guest needs and build rapport with customers, responding quickly and efficiently to guest concerns
- Ensure compliance with health and quality standards
- Contributing to the development of customer satisfaction programs
- Conducts all of the above in accordance with the resort’s policy
**Minimum Qualifications & Experience**:
- Bachelor’s degree in Hospitality/Hotel Management or a related field or equivalent commercial experience
- Minimum 3 years’ UAE experience in Hospitality and / or sports facilities environment, gained in a similar role, with a proven track record in hotel related industries is preferred
- Experience in an integrated Private or Semi-Private Resort and Country Club or Sports Club with both Membership and Public access in a similar role
- Should be a customer-oriented individual with a good knowledge of hospitality industry standards
- Excellent written and oral communication skills
- Outstanding organizational and interpersonal skills
- Exceptional time-management skills
- Female preferred
**Salary**: AED5,000.00 - AED6,000.00 per month
**Education**:
- Bachelor's (required)
**Experience**:
- Guest Relations: 3 years (required)
- Hospitality: 3 years (required)
