Admin/customer Service

1 week ago


Dubai, United Arab Emirates Alma Consulting Group Full time

Alma Consulting Group is a boutique business consulting company in Dubai.

We deal with individual and corporate clients looking for business advice, feasibility studies, business planning, strategic consulting.

We have recently established the office and we are looking for an Administrative Assistant/Customer service officer to join our team.

**Responsibilities**:

- Provides administrative support to ensure efficient operation of office.
- Answers phone calls, schedules meetings and supports visitors.
- Qualifying clients via phone by asking questions and gathering requirements and assisting in the sales process
- Carries out administrative duties such as filing, typing, copying, binding, scanning etc.
- Supports team by performing tasks related to organization and strong communication.
- Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques.
- Provides information by answering questions and requests.
- Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies.
- Contributes to team effort by accomplishing related results as needed
- Provide business report

**Skills and Qualifications**:

- Telephone Sales skills
- Reporting Skills
- Administrative Writing Skills
- Microsoft Office Skills
- Managing Processes
- Organization
- Analyzing Information
- Professionalism
- Problem Solving
- Inventory Control
- Verbal Communication

**Education and Experience Requirements**
- High school diploma or equivalent education required
- 3 years of administration experience
- Knowledge of appropriate software including: Microsoft Word, Excel, and Outlook, Microsoft PowerPoint, CRM software

**Job Types**: Full-time, Permanent, Fresher

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Admin/Customer Service: 3 years (preferred)



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