Customer Care Representative
4 days ago
Job Title: Customer Care Representative (FEMALE)
Company: The Mattress Store
About Us: The Mattress Store is a reputed company specializing in manufacturing and selling mattresses, home furnishings, and related products. With 22 outlets across the UAE and a thriving e-commerce platform, we are committed to providing exceptional customer service and quality products to our valued customers.
Job Description: (FEMALE)
Key Responsibilities:
- Provide excellent customer service and support
- Resolve customer complaints and issues efficiently
- Engage in cross-selling and upselling opportunities
- Process orders, returns, and exchanges
- Maintain accurate customer records
- Collaborate with other departments to ensure customer satisfaction
**Requirements**:
- Minimum 2 years of experience in customer service with proven cross-selling and upselling skills
- Flexible to work in rotation shifts (last shift ends at midnight)
- Strong problem-solving skills
- Excellent multitasking and time management abilities
- Expertise in conflict resolution
- Experience in customer sales
- Proficiency in using customer service software and tools
Desired Qualities:
- Patient and empathetic with a positive attitude
- Excellent communication and interpersonal skills
- Ability to work well under pressure
- Detail-oriented and organized
- Quick learner with adaptability to new technologies and processes
**Benefits**:
- Competitive salary
- Career growth opportunities
- Health insurance
- Professional development programs
Preferred Language:
- English
- Arabic
If you are passionate about customer service and have the skills we're looking for, we'd love to hear from you.
To apply, please submit your resume and cover letter detailing your relevant experience and language skills.
The Mattress Store is an equal opportunity employer and values diversity in our workplace
Pay: From AED4,000.00 per month
-
Customer Service Representative
4 days ago
Umm al-Quwain City, United Arab Emirates Robust Hoses LLC Full time**Job Opening: Customer Service Representative** **(Female ONLY)** **Location**: Umm Al Quwain, UAE **Responsibilities**: - Handle customer inquiries and provide support - Coordinate with customers to ensure timely delivery - Maintain accurate records of transactions and shipments - Resolve any issues related to customer...
-
Customer Service Representative
6 days ago
Umm al-Quwain City, United Arab Emirates Robust Hoses LLC Full time**Job Opening: Customer Service Representative with Logistics Background** **On Husband Visa** **Location**: Umm Al Quwain, UAE **Experience**: Relevant experience in logistics (import and export) **Responsibilities**: - Handle customer inquiries and provide support - Manage logistics operations, including import and export processes - Coordinate with...
-
Customer Service Representative
2 days ago
Umm al-Quwain City, United Arab Emirates Almasa Environmental Solution LLC Full timeWe are looking for a proactive and friendly Customer Service Representative to join our advertising team. You will serve as the first point of contact for our clients, ensuring excellent service, handling inquiries, and assisting in campaign coordination and support. Key Responsibilities: As a primary point of contact for clients regarding inquiries,...
-
Customer Care Manager
6 days ago
Umm al-Quwain City, United Arab Emirates The Mattress Store Full time**About Us**: We are a leading provider of mattresses and home furnishings in the UAE, operating through a thriving Shopify e-commerce marketplace store and several retail locations. We prioritize exceptional customer service and are looking for a passionate individual to join our team. **About the Role**: As our Customer Care Manager, you will be the...
-
Customer Care Representative
2 weeks ago
Ras al-Khaimah, United Arab Emirates I SMILE DENTAL CENTER Full timeThis is a full-time, on-site role based in Ras Al Khaimah for a Customer Service Representative. The Customer Service Representative will be responsible for answering phone calls, scheduling appointments, assisting patients with inquiries, maintaining patient records, and ensuring an exceptional patient experience. The role involves managing patient...
-
Customer Service Representative
2 weeks ago
Umm al-Quwain City, United Arab Emirates Gulf Orchid Perfume Company Full timeKey Responsibilities: - Provide accurate and detailed information regarding orders, shipments, and tracking updates. - Handle inbound and outbound calls to assist customers with order-related queries, complaints, or updates. - Maintain comprehensive records of customer interactions, feedback, and transactions in our system. - Resolve complaints and issues...
-
Customer Service Representative
2 weeks ago
Umm al-Quwain City, United Arab Emirates Block 20 LLC Full time**Key Responsibilities**: - Handling complaints and resolving issues promptly and professionally. - Providing customers with support and guidance regarding the company’s products or services. - Entering and updating customer information in the CRM system. - Following up with customers after service delivery to ensure full satisfaction. - Promoting...
-
Sales Representative
4 weeks ago
Umm Al Quwain, United Arab Emirates JobLeader Full timeSales Representative vacancy in Umm-al-Qaiwain UAE Sales Representative - Umm-al-Qaiwain, UAE We are looking for a motivated and experienced Sales Representative to join our team in Umm-al-Qaiwain, UAE. The successful candidate will be responsible for generating leads, meeting sales targets, and providing excellent customer service. The role is part-time, no...
-
Sales Representative
3 days ago
Umm Al Quwain, United Arab Emirates JobLeader Full timeSales Representative vacancy in Umm-al-Qaiwain UAE Sales Representative - Umm-al-Qaiwain, UAE We are looking for a motivated and experienced Sales Representative to join our team in Umm-al-Qaiwain, UAE. The successful candidate will be responsible for generating leads, meeting sales targets, and providing excellent customer service. The role is part-time, no...
-
Sales Representative
1 day ago
Umm Al Quwain, United Arab Emirates JobLeader Full timeSales Representative vacancy in Umm-al-Qaiwain UAE Sales Representative - Umm-al-Qaiwain, UAE We are looking for a motivated and experienced Sales Representative to join our team in Umm-al-Qaiwain, UAE. The successful candidate will be responsible for generating leads, meeting sales targets, and providing excellent customer service. The role is part-time, no...