Call Center Representative
2 weeks ago
Call Center Agent (English/Arabic)
Key Responsibilities:
- Provide exceptional customer service and support, with a focus on automotive-related queries and services.
- Engage in tele-sales activities, including lead follow-ups, product promotion, and closing sales.
- Maintain detailed records of customer interactions and ensure timely follow-up on open cases.
- Escalate unresolved issues to the appropriate internal teams.
- Work effectively within a 24/7 rotational shift schedule.
**Requirements**:
- Fluent in Arabic and English (spoken and written).
- Minimum 1 year of call center experience (preferably in lead generation, automotive industry, or tele-sales).
- Excellent interpersonal, communication, and problem-solving skills.
- Ability to work under pressure in a shift-based environment.
- Immediate joiners are highly preferred.
**Job Types**: Full-time, Permanent
Pay: AED3,500.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- If selected, can you join immediately?
**Experience**:
- call center experience in automotive industry or tele-sales): 1 year (required)
**Language**:
- Do you speak fluent Arabic (required)
- fluent English (required)
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