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Assistant Manager

2 weeks ago

Dubai, United Arab Emirates BattleWorld Full time

**Assistant Manager in BATTLEWORLD**

**About Us**:
We’re a fast-growing VR entertainment company with multiple branches across the UAE, delivering immersive virtual reality experiences in a clean, fun, and customer-first environment. As we continue expanding, we're looking for a proactive and detail-oriented Assistant General Manager to help drive operational excellence.

**Position Overview**:
Reporting to the General Manager, the Assistant General Manager will support daily operations, ensure company standards are upheld across branches, and lead quality control initiatives. This role combines hands-on leadership with regular site visits and performance monitoring.

**Key Responsibilities**:

- Provide direct administrative and operational support to the General Manager in all areas of business management.
- Assist with the coordination and follow-up of marketing campaigns, budget tracking, staff schedules, and KPI reporting.
- Support in organizing and overseeing events, meetings, and daily venue activities.
- Liaise with staff, suppliers, and external partners on behalf of the General Manager.
- Assist in managing and pushing the sales pipeline using CRM and booking system analytics.
- Maintain schedules, manage travel plans, and ensure timely completion of priority tasks.
- Participate in internal audits and contribute to business growth initiatives.
- Be ready to travel between branches as required to ensure seamless operational support.
- Audit CRM and sales call performance to ensure lead quality and conversion.
- Evaluate branch operations, cleanliness, and staff readiness through regular visits.
- Support branch managers with training, scheduling, and staffing.
- Identify and report operational issues, customer feedback, and improvement areas.
- Help to improve sales
- Help implement and uphold standard operating procedures company-wide.

**Requirements**:

- Strong understanding of CRM and sales workflows.
- Excellent organizational and communication skills.
- Ability to travel frequently across the UAE.
- UAE driving license and car preferred.

**Benefits**:

- Competitive salary
- Transportation allowance
- Career growth opportunities
- Employee discounts and incentives

Pay: From AED5,500.00 per month