Franchise Development Manager

**Franchise Development Manager (Local and International Franchise)**

**Job Purpose**:
**Main Responsibilities**:

- Produce the legal framework and draft documentation for international franchising including the Franchise Agreement and Operating Principles.
- Negotiate the terms and conditions of each Franchise Legal Agreement.
- Lead all aspects of Franchise Development strategy & process, to include management of the Franchise Disclosure Documentation (FDD), sales process, lead generation, new franchise sales, new leads creation, and existing franchisee transfers and renewals
- Establish 5-year business expansion strategies and plan for growing Franchise outlets, sales, revenues in international markets, and proposition of the brand.
- Ensure monthly, quarterly, and annual business goals are achieved.
- Execute high-level strategic plan, foresee directions and trends of future franchise business growth.
- Identify and research potential markets and advise CEO/GM of new opportunities, Identify and propose new partners and independent prospects.
- Formulate policies related to business process improvement which aims to strengthen goals and vision of the organization in a long term.
- Strictly adhere to brand standards and policies stipulated in franchise contract and follow up on all issues within the franchise contract.
- Plan the distribution and logistics process including identifying the export requirements.
- Responsible for central communication and assets to franchise partners to ensure all retail principles, store layouts, the recruitment/training of team members and the overall brand proposition meet the brand standards
- Responsible for all market sales, Key Performance Indicators, trade and marketing calendar that underpin the annual territory business plan.
- Establish strategic objectives for each market using the levers of margin, price and brand and setting and achieving demanding sales, service and profit targets.
- Set merchandising and pricing strategies in line with local marketplace.
- Ensure protection of the brand through compliance with the legal agreement and Trading Terms and Conditions.
- Develop annual budget sales & growth for total franchise businesses.
- Assist franchisees in analyzing their business opportunities and areas for improvement through regular business & operation performance review.
- Broaden established network of the contact (both inside and outside the company) to create momentum for further advancement of future business opportunities.
- Supervision and development of subordinates in achieving maximum productivity and ensuring they carry out their roles according to their Job Profiles.

**Job Profile**:

- Performing analysis and developing action plans,
- Offering meaningful testimonials
- Providing assistance in the growth of annual business plans by conferring between the franchisee and operating partners
- Must ensure the performance of the business plans by coordinating with the company resources
- He/she must lead the execution improvement by communicating results of the operating unit's progress in a timely and accurate manner
- Implementing, maintaining and managing an efficient system of control throughout the organization
- administration, budgeting the company, supervising the company, reporting of all functions of the concerned departments and communication effectively on all company affairs
- Ensure that allowable standards of deals are established by the company
- Job might involve market visits and store visits as planned in Inter-Franchise Calendar
- This job might requires frequent travel overseas
- Lead and coordinate with inter-franchise key stakeholders
- Network both internal and external for franchise development
- This job requires working in multicultural environment
- Frequent presentation in English and daily use of business English
- Can be a trainer
- Communicate and influence developer on brand strategic initiative execution
- Strategic thinking on brand market development
- Able to analyze complex data and recommend key actions
- Working days and hours flexible as job requirements
- Job may require occasional work on holidays & weekends
- New market initial study report
- Develop and execute marketing calendar
- Brand business performance report
- Quarterly brand business performance report
- Store audit results (QrSC, MC, Training & Sales)
- Prepare and present on business review
- Prepare and conduct Annual Operating Plan (AOP) workshop
- Establish market leader KPI’s and monitor
- Provide key data for development budget & strategy
- Data analysis on competitor development movement
- Inter-franchise meeting/ Monthly Franchise Business Review/ Quarterly Franchise business review

**QUALIFICATION**:

- Must possess a bachelor's degree in business management, or marketing or any equivalent degree
- Post-graduation in business (MBA, CA or any equivalent) is preferred
- Excellent knowledge/ experience in food business and operatio