Ps Coordinator Mea

22 hours ago

Dubai, United Arab Emirates f5 Full time

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world

Our PS Coordination team work as part of our highly regarded EMEA Consulting Group. In this role, you will support F5 Professional Services (PS) Sales and Consulting efforts and collaborate with customers and various groups within F5 including: Order Administration, PS Sales, Consulting Management, Consultants and Project Managers.

You will coordinate the resource assignment, delivery and revenue recognition of PS offerings.

**Location: Dubai**

**Primary Responsibilities**:

- Coordinating with F5 customers and internal teams regarding scheduling PS services and consulting projects across MEA located countries.
- Tracking, processing and forecasting revenue for PS services and Consulting engagements.
- Collaborating with PS Sales and Accounting to resolve questions about finance queries.
- Ensuring Consulting Engagements and Installations are delivered to closure in Oracle and Professional Services Automation Tool (PSA).
- Sending follow-up Customer Satisfaction Surveys to customers once work is complete
- Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
- Performs other related duties as assigned.

**Knowledge, Skills and Abilities**:

- Excellent communications skills (writing, phone,).
- Ability to multi-task in fast paced, demanding environment.
- Aptitude for composing and analysing financial data (a knack for numbers).
- Patience and ability to explain processes/procedures in a manner understandable to customers and newer employees.
- Understanding of MS Word, Excel, Powerpoint.
- Basic understanding of project management methodologies.

**Qualifications**:

- BA/BS Degree is preferred.
- Experience in a role in a fast paced sales/customer focused environment required.

**Physical Demands and Work Environment**:

- Duties are performed in an office environment while sitting at a desk or computer table. Duties require the ability to utilize a computer keyboard, communicate in-person and over the telephone, and read printed material.
- Duties may require working outside normal working hours (evenings and weekends). Able to maintain a reliable work schedule. Flexibility required to support meeting business objectives and critical deadlines start of and end of quarter.

**Equal Employment Opportunity

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