Account Manager, Large Enterprise Commercial

7 days ago


Internet City, United Arab Emirates PayPal Full time

**The Company**

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary: This job will use your specialized expertise to identify issues, recommend best practices, and lead functional projects. Your contributions will result in business or process improvements within the function.

**Job Description**:
**Essential Responsibilities**:

- Identify and recommend best practices for business improvement.
- Lead functional projects and programs.
- Analyze business trends to inform decision-making.
- Collaborate with internal teams to drive improvements.
- Monitor and report on account health and performance.

**Minimum Qualifications**:

- Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.

Additional_Responsibilities_And_Preferred_Qualifications:
The Large Enterprise (LE) Account Manager role based in Dubai Internet City, supports *PayPal Pte. Ltd. for initiatives in the Middle East and Africa region playing a key role in partner success, responsible for managing relationships, overseeing account strategy and identifying opportunities for long-term growth. Acting as a trusted advisor, this role ensures seamless onboarding of partners, product adoption, and ongoing support while advocating long-term alignment them with PayPal’s strategic goals and its partners.
- PayPal Pte. Ltd. is established in Singapore and provides payment services under a Major Payment Institution license from the Monetary Authority of Singapore (MAS).

**Essential Responsibilities**:

- Lead and manage a team of Large enterprise account managers
- Develop and execute account strategies aligned with PayPal’s vision to deliver sustainable, long-term value for both partners and PayPal.
- Drive revenue retention, upsell, and cross-sell opportunities and exceeding KPIs.
- Manage complex commercial terms, contracts, and agreements to achieve mutually beneficial outcomes.
- Monitor and enhance account health, proactively identifying and mitigating risks to partner success
- Advocate for partner needs within PayPal, driving innovation and ensuring solutions align with evolving market demands.
- Oversee ongoing partner operations, ensuring seamless onboarding, integration, and a positive exceptional experience.
- Anticipate future partner needs through deep insights, fostering executive-level alignment and long-term partnership opportunities.
- Build and maintain strategic relationships with partners, driving alignment with PayPal’s solutions with their goals.
- Coordinate cross-functional teams to deliver results in line with account plans and merchant expectations, ensuring operational excellence.
- Collaborate with internal teams to manage pipelines, accurately forecast revenue, and report on sales activities and outcomes.

**Minimum Qualifications**:

- Minimum of 7 ye


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