Front Desk Trainer

2 weeks ago


Dubai, United Arab Emirates Melodica Music & Dance Institute Full time

**Responsibilities**:

- Overseeing all Melodica Front Desk staff performance.
- Conduct training for front desk officers to project exceptional customer service before and after sale.
- Develop strategies to improve front desk staff’s skills set to reach sales and customer happiness department KPI.

**Qualifications**:

- Bachelor's Degree holder
- 2 years minimum experience with the same role as a trainer
- 2 years minimum experience in sales
- Fluency in English language
- With Driver's license is preferred
- Immediate joiner is preferred

**Experience**:

- Trainer: 2 years (preferred)
- Sales: 2 years (preferred)

Willingness to travel:

- 100% (preferred)


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