Customer Success Executive

We are looking for a Customer Success Representative with hands-on experience in RegTech and Identity Verification (IDV) solutions to join our team at Programmers Force. This role will focus on building strong client relationships, ensuring smooth onboarding, and supporting customers to achieve success with our compliance and fraud-prevention...

**The Role** The Customer Success team collaborates with internal departments (Sales, Product, Marketing, and Development) to ensure that we are providing excellent service experiences in addition to a great product for our clients. The team works directly with customers to understand their business objectives. As a Customer Success Executive, you will...

Key ResponsibilitiesDevelop and maintain deep relationships with assigned accounts, serving as the primary point of contact for all customer-related mattersProactively manage customer portfolios to ensure high levels of satisfaction, engagement, and retentionImplement customer success strategies to enhance satisfaction and retentionLead client onboarding...

**About The Role** - Build close long-term client relationships to understand their needs and ensure their success with monday. - Keep clients engaged and consistently using your monday. - Serve as the main point of contact and liaison between clients and the rest of the monday team. - Empower customers to connect their goals and challenges with the solution...

As part of the company’s Customer Success Organization you will be charged with the renewal and overall satisfaction of our customers. You will be responsible for onboarding new customers while maintaining contact with all existing customers and gaining regular feedback and driving value to secure our continued partnership with our customers. In addition...

**About Our Customer Success Manager**: Dynamic Yield, by Mastercard is on the lookout for a Customer Success Manager. This role is a critical juncture between our sophisticated software and client happiness. Our customers depend on being able to understand and best use Dynamic Yield products so that it's the perfect fit for their needs. This is a role for...

**Key Responsibilities**: - Serve as the primary point of contact for a portfolio of client accounts. - Drive onboarding for new clients: coordinate with Sales/Pre‑Sales, Product & Onboarding teams to ensure smooth setup (API integration, WhatsApp Business API, chatbot flow, live chats, etc). - Conduct training sessions (online/in person) for clients on...

Customer Appointment Generation:· Generate high-quality appointments for Sales and Aftersales functions.· Ensure the quality and professionalism of appointments and calls are maintained.· Meet and exceed qualitative and revenue-generating KPIs.Customer Retention & Satisfaction:· Build a rapport with customers to increase customer retention and lifetime...

Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises. **The role** The Customer Success Manager (CSM) is a critical role in at Vectra and is responsible for developing and managing Vectra's most valuable asset, our customers. You will own the relationships with your customers, connecting with key business...

ETAP empowers customers to make informed decisions throughout the life cycle of their projects with innovative software solutions for electrical systems. By applying ETAP solutions, customers experience continuous intelligence during design and engineering and into operations and maintenance using a unified electrical digital twin platform. ETAP supports...