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Strategic Partner Manager
3 weeks ago
DESCRIPTION
About Us:
Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.
We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.
About the Role
Strategic Partner Managers at Twitch guide the ongoing success of our most influential and visible content creators across the Twitch Partner program. You will improve the live streaming experience for broadcasting partners in the Middle East and Northern Africa region (Arabic speaking) and be their liaison with the Twitch business. You will lead regional content creator development, identify and onboard new user-generated content opportunities and work on scaling strategic programs tied to content growth.
Reporting to the Director of Partnerships EMEA, you will work with a wide array of teams, including Marketing & Comms, Strategy, Business Development, Sales, Finance, Legal and Global Partnerships.
You Will:
Manage new and existing partnered content creators and maximise their use of the Twitch service
Support global initiatives, including the recruitment and development of local content creators
Create and run local strategic programmes which provide value to broadcasters at scale
Communicate product and policy updates and moderation decisions to your assigned accounts
Report on performance metrics and goals concerning your creator portfolio on an ongoing basis
Work with Marketing, BD, PR, Sales, and Content teams to surface strategic GTM opportunities
Collaborate with team members to solve complex creator issues while advocating for strategic partners' needs
Bridge the language barrier between Twitch and the local community
BASIC QUALIFICATIONS
- Excellent written and verbal communication in Arabic and English
- 4+ years of account management experience or working in the Arabic speaking digital content landscape in a content-focused role
- Community management experience within the content or gaming industry
- An understanding of common online video and online advertising metrics
- Familiarity with Twitch as a user or broadcaster
- Developed an understanding of the traditional and digital media sector
- The ability to describe how programs satisfy organizational goals
- Experience in setting and exceeding personal, team, and organizational goals
PREFERRED QUALIFICATIONS
- Fluency in one (or more) other language(s)
- Existing professional relationships with user-generated content creators in Arabic speaking countries
- Experience engaging at an executive level, internally and with external parties
- Experience with CRM tools like Salesforce
- Experience with live video content creation
- Previous employment in a similar role on the platform / agency / Broadcaster side