Client Solutions Manager

5 days ago

Dubai, United Arab Emirates TikTok Full time

**About Us**:
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

The Client Solutions team mission is to establish and build scalable, healthy, long-term client relationships by solving direct clients' and agencies' challenges through scalable, best in class campaign services. Client Solution Managers have a holistic understanding about TikTok's ad products and are humble, dynamic and open for change. You are joining a team of consultants and marketing and self service platform experts, who proactively drive the client’s growth strategy, including upsells, renewals and campaign reactivations.

Success in this position requires a focus on client service, the ability to thrive in a dynamic work environment, and the ability to provide custom solutions for advertisers leveraging our unique ad product suite, a unique blend of technical and commercial knowledge.

**Responsibilities**:

- Manage and grow post-sale client relationships with Telco advertisers of all sizes.
- Coordinate with ad ops, product and R&D teams etc. internally to ensure a smooth and successful campaign execution
- Work with internal teams to guide inventory allocation
- Monitor and analyze ad campaigns, and proactively take initiative to improve results
- Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign
- Proficient in campaign management, setting up and optimization. Analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings
- Share marketplace feedback and guide our advertising strategy
- Support and work with sales team on pre-sale research and pitch
- Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team
- At least 3-5 years of experience in account management/client services roles in digital marketing, agency experience is a big plus
- Experience managing performance advertisers with a deep understanding of their challenges
- Ability to analyze data and identify insights to assess campaign performance
- Proactive attitude with excellent project management, organizational, and analytical skills
- Proficient in English and Arabic

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too.

  • Client Solutions Manager

    2 weeks ago

    Dubai, United Arab Emirates TikTok Full time

    Job description / Role Job Type Full Time Job Location Dubai, UAE Nationality Any Nationality Salary Not Specified Gender Not Specified Arabic Fluency Not Specified Job Function General Management Company Industry IT, Software & Internet Services Responsibilities About the Client Solutions team: The Client Solutions team is dedicated to building scalable,...

  • Client Solutions Specialist

    14 hours ago

    Dubai, United Arab Emirates Nexus Solutions Full time

    Main Responsibilities 1. Pre-Sales & Proposal Support - Assist in gathering client requirements and translating them into clear briefs. - Support the creation of tailored proposals including pricing and timelines. - Coordinate with internal teams to ensure alignment during the pre-sales process. - Prepare client presentation materials and support stakeholder...

  • Client Solutions Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates TikTok Full time

    ResponsibilitiesThe Client Solutions team's mission is to establish and build scalable, long-term client relationships by solving direct clients' challenges through scalable, best-in-class campaign services. Client Solution Managers have a holistic understanding of TikTok's ad products and are humble and open to change. You are joining a team of consultants...

  • Client Account Manager

    7 days ago

    Dubai, United Arab Emirates Vybinex Digital Solutions Full time

    This is a full-time position with opportunities for professional development and growth within Vybinex Digital Solutions. Vybinex Digital Solutions is seeking an experienced and results-driven Client Account Manager with a background in digital marketing. In this role, you will be responsible for managing and nurturing client relationships, understanding...

  • Industry Client Solutions Manager

    1 day ago

    dubai, United Arab Emirates TikTok Full time

    About the team Industry Operations Team at TikTok helps formulate industry strategy and identify growth opportunities. In order to deliver industry-specific solutions and methodologies across the METAP region. Nurture accounts through high-touch client service and education on TikTok solutions, supporting clients in achieving their marketing and business...

  • Client Solutions Manager

    5 days ago

    Dubai, United Arab Emirates TikTok Full time

    Responsibilities Client Solutions Manager - Travel and Tourism KSA TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. **Why Join Us**: Creation is the core of TikTok's...

  • Solution Sales Manager

    1 day ago

    Dubai, United Arab Emirates Avanza Solutions Full time

    We are looking for an experienced **Solution Sales Manager** to join our Dubai team. **Responsibilities**: - Conduct market research and analyze trends to identify new business opportunities - Maintain a strong understanding of industry trends and competitors - Identify new business opportunities and establish relationships with potential clients - Manage...

  • Client Solutions Manager

    7 days ago

    Dubai, United Arab Emirates TikTok Full time

    Responsibilities **About TikTok**: TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. **Why Join Us**: Creation is the...

  • Industry Client Solutions Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates TikTok Full time

    ResponsibilitiesAbout the team:Industry Operations Team at TikTok helps formulate industry strategy and identify growth opportunities. In order to deliver industry-specific solutions and methodologies across the METAP region. Nurture accounts through high-touch client service and education on TikTok solutions, supporting clients in achieving their marketing...

  • Industry Client Solutions Manager

    5 days ago

    Dubai, Dubai, United Arab Emirates TikTok Full time

    ResponsibilitiesAbout the team:Industry Operations Team at TikTok helps formulate industry strategy and identify growth opportunities. In order to deliver industry-specific solutions and methodologies across the METAP region. Nurture accounts through high-touch client service and education on TikTok solutions, supporting clients in achieving their marketing...