Current jobs related to Customer Success Executive - Dubai - Informa Intelligence
-
Customer Success Executive
1 week ago
Dubai, Dubai, United Arab Emirates Executive Integrity | B Corp™ Full timeJob title:Customer Success Executive (Arabic Speaker)Location:DubaiWho are we recruiting for?A uniquely vibrant industry leader in advanced SaaS solutions to the maritime, commodities, and compliance sectors, renowned for an inspired and innovative team culture.What will you be doing?Champion customer relationships with a strong focus on rapport-building,...
-
Customer Success Executive
3 days ago
Dubai, United Arab Emirates Turpal Technologies FZCO Full timeAs a SaaS Customer Success team member, you will guide and advise customers, ensuring they launch Turpal successfully. You will work closely with customers to discover their business needs and challenges. This also includes coaching them on the best ways to use Turpal to solve their main pain points. Working closely with the Turpal Sales, and Product Team,...
-
Customer Success Executive
5 hours ago
Dubai, Dubai, United Arab Emirates HR Force International Full timeWe are looking for a Customer Success Representative with hands-on experience in RegTech and Identity Verification (IDV) solutions to join our team at Programmers Force. This role will focus on building strong client relationships, ensuring smooth onboarding, and supporting customers to achieve success with our compliance and fraud-prevention...
-
Customer Success Executive
3 days ago
Dubai, United Arab Emirates Syspos consulting management Full time**The Role** The Customer Success team collaborates with internal departments (Sales, Product, Marketing, and Development) to ensure that we are providing excellent service experiences in addition to a great product for our clients. The team works directly with customers to understand their business objectives. As a Customer Success Executive, you will...
-
Customer Success Executive
1 week ago
Dubai, Dubai, United Arab Emirates KG Technologies Full timeWhy KG TechnologiesAtKG Technologies, we make IT effortless, smart, and game-changing. From secure cloud solutions and reliable cybersecurity to custom software and managed services we deliver tech that works. We innovate boldly, execute flawlessly, and keep it simple. Because at the end of the day, it's not just about technology it's about people. With KG...
-
Customer Success Executive
1 week ago
Dubai, Dubai, United Arab Emirates AWR Career Site Full timeAt AWR Group, we are at work for a planet that prospers. A world that serves all generationsthose of today, and those yet to come. We're a group of companies, transforming businesses of today and building purposeful ventures for the future. Our greatest endeavour is to enhance the lives of all generations we touch. We are AWR Group. We embrace generation...
-
Logistics Customer Success Executive
2 weeks ago
dubai, United Arab Emirates Hellmann Worldwide Logistics Full timeA logistics and supply chain company is seeking a Customer Service Executive in Dubai. The successful candidate will manage accounts, build strong customer relationships, and ensure quality service. Applicants should have a Bachelor's degree in a relevant field and at least 2 years of experience. Strong communication skills and proficiency in warehouse...
-
Customer Success Executive
2 days ago
Dubai, Dubai, United Arab Emirates YOUGotaGift Full timeKey ResponsibilitiesDevelop and maintain deep relationships with assigned accounts, serving as the primary point of contact for all customer-related mattersProactively manage customer portfolios to ensure high levels of satisfaction, engagement, and retentionImplement customer success strategies to enhance satisfaction and retentionLead client onboarding...
-
Customer Success Specialist
1 week ago
dubai, United Arab Emirates beBeeSuccess Full timeCustomer Success SpecialistWe are seeking a skilled Customer Success Specialist to join our team. As a key member of our organization, you will play a critical role in driving customer satisfaction and growth.About the Role:This is an exciting opportunity for a seasoned professional with experience in account management and customer success. You will be...
-
Customer Success Executive
1 week ago
Dubai, Dubai, United Arab Emirates Tata Communications Full timeTata Communications is a leading global digital infrastructure provider, enabling enterprises to thrive in a hyperconnected world. As a trusted partner in digital transformation, the company delivers solutions in network, cloud, security, mobility, IoT, and collaboration to businesses worldwide.Global Reach: Serving over 7,000 customers globally, including...
Customer Success Executive
2 weeks ago
Company Description
Informa Intelligence, part of the FTSE 100 Informa Group, provides data, intelligence and insight to clients globally. Informa Intelligence has 2500 staff in 60 locations across the globe with significant coverage in the USA and a large central London UK office. We have over 100 product lines spanning five key industry verticals: Pharma, Finance, **Lloyd's List Intelligence**, Asset Management and Construction with dynamic and evolving plans to significantly grow the portfolio of products and customers.
The Lloyd's List Intelligence Customer Success team is an enthusiastic, flexible team who are always pushing themselves to understand their customers and how our services can enable them to be successful. The team spans 3 global regions and is supportive and collaborative to resolve issues and engage with customers. Our success is measured by performance SLA, increasing our customer usage and developing leads along side account managers.
Job Description
Middle East regional Customer Success, this role will support customers with all global inbound enquiries during working hours and proactively outreach to onboard, support and train customers in region. This role will work closely with the wider busy, enthusiastic global team starting the morning alongside APAC colleagues and continuing to end of day with the UK team. Customer enquiries will typically be for support with access, content and any technical issues associated with our mostly online maritime intelligence services. This role will require a great deal of personal training and development to understand this thriving sector working alongside our commercial, product, marketing and content teams.
Qualifications
Demonstrable B2B Client Relationship Management experience, proven track record
Admin experience with proven attention to detail
Some commercial exposure
Product and industry knowledge desirable
Continuous improvement experience e.g. Sixth Sigma
Additional Information
