Duty Manager
2 weeks ago
Directly supervises all front officepersonnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guestservices, and telephone areas. Prepare monthly reports and budgetfor front office department.
Trains, cross -trains, and retrains all front office personnel.
Participates in the selection of front office personnel.
Schedulesthe front office staff.
Supervises workload during shifts.
Evaluates the job performance if each front office employee.
Maintains working relationships and communicateswith all departments.
Maintains master keycontrol.
Verifies that accurate room statusinformation is maintained and properly communicated.
Resolves guest problems quickly, efficiently, and courteously.
Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel.
Receives information from the previous shift manger and passes on pertinent details to the oncoming manager.
Checks cashiersin and out and verifies banks and deposits at the end of each shift.
Enforces all cash-handling, check-cashing, and creditpolicies.
Conducts regularly scheduled meetings of front office personnel.
Wears the proper uniform at all times. Requires all front office employees to wear proper uniforms at all times.
Upholds the hotel's commitment to hospitality.
Prepare performance reports related to front office.
Maximize room revenue and occupancyby reviewing statusdaily. Analyse rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily. Ie flash report, allowanceetc.
Monitor high balanceguest and take appropriate action.
Ensure implementation of all hotel policies and house rules.
Operate all aspects of Front Office computersystem, including software maintenance, report generation and analysis, and simple configuration changes.
Prepare revenue and occupancy forecasting.
Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees.
Monitor all V.I.P 's special guests and requests.
Maintain required parsof all front office and stationary supplies.
Review daily front office work and activity reports generated by Night Audit.
Review Front office log bookand Guest feedback forms on a daily basis.
Maintain an organised and comprehensive filing system with documentationof purchases, vouchering, schedules, forecasts, reports and tracking logs.
Perform other duties as requested by management.
Perferable Arbaic speaking
Ability to commute/relocate:
- Umm al-Quwain City: Reliably commute or planning to relocate before starting work (required)
-
Duty Manager
1 week ago
Umm al-Quwain City, United Arab Emirates Palma Beach Resort Full timeDirectly supervises all front officepersonnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guestservices, and telephone areas. Prepare monthly reports and budgetfor front office department. Trains, cross -trains, and retrains all front office personnel. Participates in the...
-
Duty Manager
5 days ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Swiss Connect Solutions Full time $60,000 - $120,000 per yearWe are seeking a dynamic and service-oriented Duty Manager to join the leadership team of a prestigious 5-star resort in Ras Al Khaimah. The ideal candidate will have strong experience in luxury hotel operations, exceptional guest relations skills, and the ability to lead and support teams across departments to ensure a seamless guest experience....
-
Duty Manager
1 week ago
Ras al-Khaimah, United Arab Emirates SO Full time**Company Description** SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals - you, our SO/ Icons. Welcome to your invite to the Front Row, a place where...
-
Lady Clinic Manager
2 weeks ago
Umm al-Quwain City, United Arab Emirates al hayat medical centre Full time**Key Responsibilities**: - **Insurance Empanelment**: - Handle end-to-end empanelment process with insurance companies and TPAs. - Maintain up-to-date documentation and ensure smooth claim processing. - Liaise with insurance representatives for renewals and issue resolution. - **Staff Management**: - Create and manage staff duty rotas and shift...
-
Resort Manager
6 days ago
Umm Al Quwain City, United Arab Emirates GloBon Full timeOverview Resort Manager vacancy in Umm-al-Qaiwain UAE Job Details Work area: Loader Career status: candidate Employment Type: contract Location: Umm-al-Qaiwain UAE Education: Master's Degree Language: fluent English Experience: up to 1 year Compensation and Benefits Salary is paid every two weeks For a good salary 920 USD Depends on experience Accommodation...
-
Duty Manager
1 week ago
Al Ain, Abu Dhabi, United Arab Emirates Omorfia Group LLC Full timePurpose of the Role:Support the Branch Manager in ensuring smooth front desk operations, maintaining excellent client service, and effectively managing branch administrative tasks and team coordination.Key Responsibilities:Front Desk OperationsOversee daily reception duties, ensuring clients are greeted warmly and technicians are informed of schedules....
-
Sales Manager
3 days ago
Umm al-Quwain City, United Arab Emirates Debaj Tobacco Factory LLC Full time**Debaj Tobacco Factory looking for Sales Manager** We are Debaj Tobacco Factory based in Umm Al qwiun UAE, Looking to hire Sales Manager with the following duties and qualifications: **Responsibilities**: - Manage, direct, train, and guide the sales representatives team - Set and track sales targets for sales team - Suggest and implement improvements in...
-
Asst. Sales Manager
1 day ago
Umm al-Quwain City, United Arab Emirates Palma Beach Resort Full time**Duties & Responsibilities**: - To generate and maintains customers of defined accounts/areas through sales activities (face-to-face sales calls, telephone calls, entertainment). - To maintain a high level of exposure for the hotel through direct sales, telephone, fax, and written communications. - To ensure comprehensive & complete coverage of own...
-
Assistant to General Manager
2 weeks ago
Umm al-Quwain City, United Arab Emirates GULF CRAFT INC LLC Full timeWe are looking for an Assistant for our General Manager of After Sales at Gulf Craft in Umm Al Quwain. Below is the job description and responsibilities of the role. **Reports To**:GM of After Sales **Responsibilities and Duties** **Skills**: - Attention to detail - Eager to Learn - Organised - Great initiative - Ability to work independently and in a...
-
Duty Manager
1 day ago
Ras al-Khaimah, United Arab Emirates MOVENPICK Full timeCompany Description Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four treatment...