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Details

2 weeks ago

Sharjah, United Arab Emirates University of Sharjah Full time

Applications Specialist

Category
Non Faculty Vacancies

College
Computing & Informatics

Department
Dean office

Job Purpose

Main accountabilities & expectations
- Support users by identifying, evaluating, selecting, supporting and maintaining systems solutions to ensure the availability and usability of the software solutions. As well as provide training to the users to maintain business continuity.- Design and develop software systems using scientific analysis and mathematical models to predict and measure outcomes and design consequences. As well as implement and maintain compliance with current security and service protocols and standards.
- Prepare project status reports in order to keep both the line manager and client updated about related projects and other issues.
- Compile and assess user feedback to improve software performance as well as to recommend improvements to existing software products
- Train, coach, and provide technical/practical expertise regarding any job-related processes and provide assistance when needed.
- Keep up to date with new developments and advancements in the market in order to suggest suitable solutions and upgrades at the university and serve users better.
- Prepare any related technical reports, analyses, and statistics when requested by the line manager.

Job Specific Accountabilities**Required Skills**:

- Excellent oral and written communication skills and the ability to prepare professional documents, in both Arabic and English.
- Proficiency in popular coding languages including Python, Java, and C++.
- Excellent knowledge of the software development life-cycle.
- Knowledge of Object-Relational Mapping frameworks.
- Experience with software design and development in a test-driven environment.
- Able to understand the meaning of common error messages and explain them to users in simple language.
- Ability to organize and prioritize multiple tasks and produce reports under strict guidelines.
- Problem-solving skills.
- Attention to detail.
- Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution.
- Excellent customer services skills.
- High integrity and openness combined with a commitment to good governance.
- Use technical knowledge to help and assist users overcome any difficulties.
- Flexibility and ability to function effectively as part of a team.

Preferred Qualification & Experience
- Minimum of bachelor's degree in Computer Science, Computer Engineering, or any related discipline.
- 6-8 years of UAE experience in a similar role, preferably in higher education institutions.
- Professional qualifications in software development with C++ or Python are required.
- A Master's degree in Computer Science, Computer Engineering, or any related discipline is a plus.
- Priority is to UAE Nationals.

Job Location
University of Sharjah (Main)

CompetenciesJob Criteria

Gender
Male or Female

Qualification
Bachelor's degree/higher diploma

Relevant Experience
6 or more

Living In UAE
Open for all