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Property Shop Investment is a prominent and customer-centric real estate company known for its dedication to excellence and client satisfaction. With a reputation for providing top-quality services in the real estate market, we are now seeking a Guest Relations Agent to join our team.

**Job Overview**:
As a Guest Relations Agent at PSI, you will be the first point of contact for our esteemed clients and visitors. Your role is pivotal in creating a positive and memorable experience while also providing essential support to our team of real estate professionals. You will play a crucial part in maintaining PSI's reputation for exceptional customer service.

**Key Responsibilities**:
**Welcoming Guests**: Greet and welcome clients, visitors, and guests in a friendly and professional manner, creating a warm and inviting atmosphere.

**Client Assistance**: Assist clients and visitors by answering inquiries, providing information about properties, and directing them to the appropriate agents or resources.

**Appointment Scheduling**: Manage appointments and viewings by coordinating with real estate agents and clients to ensure seamless scheduling.

**Property Presentation**: Ensure the reception area is well-maintained and that property marketing materials are readily available for clients to browse.

**Client Database Management**: Keep records of client interactions, manage client databases, and update client information as required.

**Administrative Support**: Provide administrative support to the real estate team, including document management, data entry, and other tasks as needed.

**Qualifications**:

- Excellent communication skills in English, both verbal and written.
- Friendly and professional demeanour with a strong focus on customer service.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Proficiency in using office software and equipment.
- Previous experience in real estate or a related field is a plus.

**Education and Experience**:

- Bachelor's degree is a plus
- Previous experience in a similar guest relations or customer service role is preferred.

**Benefits**:

- Competitive salary.
- Opportunities for professional development and growth within the company.
- A supportive and collaborative work environment.
- Access to a wide range of resources and training.