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Retail Store Manager
2 weeks ago
**Job Summary**:
We are hiring a dynamic and experienced **Retail Manager** to oversee multiple aspects of our household retail operations. The Retail Manager will be responsible for achieving business objectives, ensuring operational excellence, leading teams, and enhancing customer experience across one or more store locations.
**Key Responsibilities**:
**Sales Strategy & Execution**
- Develop and implement retail sales strategies to meet monthly and annual sales targets.
- Analyze sales performance and customer trends to optimize product mix and promotional plans.
- Monitor competitor activity and propose improvements to maintain market competitiveness.
**Store Operations Management**
- Oversee day-to-day operations of the store(s), ensuring smooth functioning across all departments.
- Ensure all processes are followed, including opening/closing procedures, cash handling, stock receiving, and customer service protocols.
- Maintain a clean, well-organized, and visually appealing store layout.
**Team Leadership**
- Manage, train, and motivate store supervisors, sales staff, and cashiers.
- Set clear performance expectations and provide regular feedback and coaching.
- Ensure adequate staffing and develop succession planning within the team.
**Customer Experience**
- Uphold the highest standards of customer service.
- Handle escalated complaints and ensure prompt resolution.
- Train staff to create a personalized and welcoming shopping experience.
**Inventory & Merchandising**
- Monitor stock levels and coordinate with procurement or warehouse for timely replenishment.
- Ensure accurate inventory management and conduct periodic stock audits.
- Supervise implementation of in-store promotions, offers, and product displays.
**Reporting & Administration**
- Prepare sales reports, staff performance evaluations, and operational summaries.
- Ensure compliance with company policies, health and safety guidelines, and mall regulations.
- Control operational costs and propose cost-saving initiatives.
Pay: From AED4,000.00 per month
**Experience**:
- retail manager: 3 years (required)
Application Deadline: 12/08/2025
