Waitress/hostess

1 week ago


Dubai, United Arab Emirates Fisher Full time

**Job Summary**:
We are seeking a friendly, energetic, and customer-focused **Hostess/Waitress** to join our team. You will be responsible for welcoming guests, taking food and beverage orders, serving meals, and ensuring a pleasant dining experience for every customer.

**Key Responsibilities**:
**As a Hostess**:

- Greet guests as they enter the venue with a warm and professional attitude.
- Manage reservations and walk-in customers efficiently.
- Escort guests to their tables and present menus.
- Maintain the waiting list and communicate wait times effectively.
- Coordinate with waitstaff and kitchen team to manage table turnover.

**As a Waitress**:

- Present menus and answer questions about menu items, making recommendations when needed.
- Take accurate food and drink orders and input them into the POS system.
- Serve food and beverages promptly and professionally.
- Check on guests regularly to ensure satisfaction.
- Handle billing and payments accurately.
- Maintain cleanliness and hygiene in the dining area.

**Requirements**:

- Proven experience as a hostess or waitress in a restaurant or hotel.
- Excellent communication and customer service skills.
- Presentable appearance and positive attitude.
- Ability to multitask and stay calm under pressure.
- Fluent in English; additional languages are a plus.
- Flexible with working hours, including weekends and holidays.

**Preferred Qualifications**:

- Previous experience in a high-end or fast-paced hospitality environment.
- Knowledge of food safety and hygiene practices.
- Familiarity with POS systems.

**Experience**:

- total: 2 years (preferred)

**Language**:

- arabic (required)


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