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Front Office Supervisor

2 weeks ago

Dubai, United Arab Emirates Occidental Al Jaddaf Full time

SUPERVISE AND COORDINATE FRONT OFFICE’S SHIFT ACTIVITIES TO PROVIDE THE HIGHEST STANDARD OF SERVICE
- Achieves customer satisfaction and rooms revenue goals by supervising Front Office employees
- Is proficient in all Front Office procedures
- Utilises supervisory skills and motivation to maximise employee productivity and satisfaction
- Recommends to Front Office Manager how to improve guest service and efficiency in Front Office operations
- Supervises and participates in the prompt and courteous check-in, check-out and servicing of guests
- Records in the log book any incidents occurred in the hotel and follows-up with the department concerned
- Communicates open and closed dates, availability and condition of rooms to appropriate individuals

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- How many years of Opera Experience do you have?

**Experience**:

- Front Office Supervisor: 2 years (required)
- Hospitality: 1 year (required)