Operations Manager

1 week ago


Ajman, United Arab Emirates Sara Travels LLC Full time

operations manager in a travel and tours Key Responsibilities:

- Oversee and manage daily travel operations, including reservations, ticketing, logistics, and customer support to ensure smooth and efficient service delivery.
- Coordinate and supervise the operations team, providing leadership, training, and performance management to maintain high standards.
- Develop and implement operational policies, procedures, and best practices to optimize efficiency and compliance with industry regulations
- Manage relationships with suppliers, negotiate contracts, and secure competitive rates for accommodations, transportation, and activities.
- Plan, organize, and execute detailed itineraries, ensuring all travel arrangements align with client preferences and budgets.
- Monitor budgets, allocate resources, and oversee financial aspects to achieve business goals.
- Resolve operational issues, handle customer complaints, and ensure high levels of client satisfaction.
- Continuously assess and improve systems, processes, and technologies to enhance service quality and operational effectiveness.

Application Question(s):

- Do you have UAE resident visa valid upto one year?

**Experience**:

- travel and tourism : 3 years (preferred)

Application Deadline: 22/06/2025


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