Nursery Admin/receptionist

2 weeks ago

Abu Dhabi, United Arab Emirates Liverpool Nursery - Khalifa city Full time

**Administrative assistant/receptionist vacancy at Liverpool nursery**

v Reception
- Receive and transfer (distribute) all incoming calls
- Answer all queries/questions icw the nursery
- Meeting and greeting clients
- Providing general information to visitors regarding the nursery
- Booking meetings/assessments
- Ensuring the reception area is kept clean and tidy
- Decorating the reception and the nursery when needed

v Administration
- Extensive knowledge of eSIS/ADEK PASS etc.. and know how to use the systems
- To maintain confidential staff files; includes personal information, MoL contracts, qualifications and ADEC approval.
- To keep the record of student files; passport, visa, emirates ID, birth certificate, insurance card, vaccination record, parent’s passport and visa, parent’s emirates ID etc.
- Carry out all typing and photocopying of all documents/letters/papers as required by the Principal.
- Keeping a record of attendance/absence and collect medical certificates for both staff and students.
- Deal with the day to day queries from staff and parents, referring them promptly to an appropriate member of staff as relevant.
- Receiving and issuing of receipt for student tuition payment.
- Coordinate with the accounts department for the finance daily report.
- Ensure the staff attendance(salaries) are send to finance by the cut-off day for processing
- Keeping the social media up to date (Nursery Website, Facebook and Instagram) i.e. daily weekly, monthly
- Making advertisements for the nursery, promoting discounts, registrations, admissions and events.
- Preparing the possible notes for parents as a reminder/s for activities/events
- Sending messages to the parents through WhatsApp or letter for any nursery updates or news.
- Preparing the newsletter to check before sending to parents and posting in social medias.
- Keeping the record for the risk assessments.
- Delegating the duty rota for TA’s.

v Other responsibilities
- Collecting fees and administering credit control, including recording cash/cheque/card receipts/voucher receipts
- Maintaining a positive attitude at all times with children, parents, colleagues and visitors
- Producing monthly invoices, issuing invoices/statements to parents
- Communicating with parents for payment of fees face to face, by telephone and by letter in accordance with the Terms & Conditions
- Accurate, completion of and timely entering of data to/on relevant sheets
- Filing
- Stationery/cleaning material ordering and issuance
- Maintaining a well-organized and tidy nursery office/reception
- Resolving issues/queries/complaints with the nursery manager to a satisfactory conclusion
- Monitoring standards within the nursery to maximize the very highest level of administration
- Maintaining and improving the operational efficiency of the nursery accounts
- Taking sufficient care of all visitors, staff and parents in order to comply with legal requirements
- Holding responsibility for all Health & Safety
- Ensuring effective training and development opportunities are undertaken in order to promote development and stay compliant in line with legal requirements
- Following up all enquiries (non-registered) within one month of viewing
- Meet and greet parents throughout the day - working closely with parents to give them a high standard of customer service
- Creating the monthly newsletter full of regular updates, photos and general news
- Providing room support over lunch breaks or as and when necessary
- Ensuring children's achievements are celebrated through regular updates on Facebook, Twitter and other social media
- Management of a stationery stock system and placing of relevant stationery orders
- Ordering nursery miscellaneous items via preferred suppliers
- Ensure that reporting timelines are met and that information collated is accurate, including correctly completing forms
- Ensure that sign-in sheets, new enrolments and waiting lists are up to date and parents/caregivers are updated on waiting list status
- Make effective use of database and records systems to ensure that accurate reporting occurs

v General Administration
- Photocopying, typing, filing, telephone and reception as required, including maintaining a tidy well organized administration area
- Ensure tasks and duties are completed in a timely manner
- Organization and management of forms, pamphlets and other written material

The duties and responsibilities included in this job specification are not exhaustive or restrictive

and can be reviewed at any time in the future. Changes and other duties deemed relevant to

this post may be added

/part time

Experience: at least 2 years in a nursery environment

Qualifications: Bachelor degree

**Job description**

**Teacher vacancy at Liverpool nursery Al Reem**
We are looking for a passionate nursery teacher to join us.
- graduate of bachelor's degree of Education
- Cache Level 3 is a must.
- proven experience teaching 1-4 years old.
- in-depth und

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