Underwriter - SME
9 hours ago
Responsible for documentation / credit review of new applications and Top-up Merchant Finance Loans, in accordance with credit policy of relevant products & Standard Operating Procedure, to ensure that applications & requests are approved for booking, whilst also ensuring that deviations to policy are kept to the minimum.
Job Responsibilities
1. Undertake credit review of all new applications and Top-up Merchant Finance Loans received for processing are approved as per delegated authority and is in accordance with credit policy & standard operating procedure.
2. Ensure that Customer profile, financial details, credit history, personal liabilities, and documentation details are thoroughly checked during credit review of customer applications and service requests.
3. Ensure complete due diligence is performed for all cases that require deviation and escalate those to Head of Credit Underwriting for advice.
4. Ensure rework of same application is avoided for all applications processed.
5. Ensure that no application is stuck in the queue without decision and cases are decided in First-In-First-Out approach.
6. Ensure that all Service Request raised & applications are handled within the agreed service standards.
7. Ensure proper training is availed at regular intervals to keep updated on system, process and policy.
8. Ensure all mandatory credit review checks are done before reaching a final decision on the application.
9. Channel feedback on credit policies, target segment, quality of applications received, and deviations to Head of Credit Underwriting on a regular basis.
10. Keep Head of Credit Underwriting, advised of material operational / process weakness and non-compliance with controls on applications / service requests on all potential and confirmed fraud / risk cases.
11. Ensure that efficient and quality services are provided to customers in accordance with company's agreed service standards.
12. Maintain up-to-date working knowledge of all relevant banking retail asset products, procedures & policies.
13. Work closely with all staff in Credit & Operations Unit to ensure smooth process and feedback.
14. Ensure approval as per policy and delegated authority.
Problem Solving
1. Ability to consistently deliver results against targets.
2. Ability to understand Merchant Finance Loan Credit policy and interpret the policy in the interest of the company.
3. Ability to apply good analytical skills while reviewing Merchant Finance Loan applications and establish their suitability against credit policy.
4. Ability to identify fraud applications and take necessary steps to protect company's interests.
5. Understand and adapt to changing technological advances in banking industry.
6. Ability to handle exceptional processes / large volume of business and maintain service delivery.
Industry Know-how
Exposure to different products, customer segments and markets would be an advantage.
At least 2 years' experience in Credit Underwriting functions of a Bank in Merchant Finance Loans, with strong financial analysis skills and thorough knowledge of Credit Policies, with proven track record.
Interpersonal Skills
1. Good verbal and written communication skills.
2. Good Team Player.
3. Take ownership of cases allocated.
Qualifications / Other Requirements
1. Chartered Accountant or MBA from a recognized University.
2. Strong understanding and awareness of credit & underwriting concepts.
3. Strong Financial analysis skills.
4. Strong understanding of digital workflow & implementation of those as a tool to enhance customer service and processes.
5. Exceptional analytical skills (experience of using other analytical tools will be an asset).
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Finance
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