Customer Support Executive

2 weeks ago

United Arab Emirates Dubai Plutus Gaming And IT Solutions Full time

Job Description Role Description This is a full-time, on-site role based in Tbilisi, Georgia, for a Customer Support Executive at a gaming company. The role involves delivering high-quality customer support to players, handling inquiries related to gameplay, accounts, payments, and technical issues, and ensuring quick and effective resolution of player concerns. The Customer Support Executive will manage live chat, email, and ticket-based support channels, maintain excellent player satisfaction, and work closely with internal teams such as product, QA, and tech support to enhance the overall gaming experience. Ensuring timely responses and a player-first approach is key to this role. Qualifications - Proficiency in Customer Support, Customer Service, and Customer Satisfaction - Experience with Online Support and Technical Support - Strong communication and interpersonal skills - Problem-solving skills and ability to think critically under pressure - Ability to handle and resolve customer complaints in a professional manner - Willingness to work in an on-site environment - Familiarity with CRM software is an added advantage - High school diploma or equivalent; Bachelor's degree is preferred - Fluent in English

  • Customer Support Executive

    1 week ago

    , , United Arab Emirates Alokozay AFG Full time

    Job Title: Customer Support Executive Company: Alokozay AFG Date Posted: | Vacancy No: AGC/PRE/JAN/2024/1 | No. of Vacancies: 1 | Contract Duration: Permanent | Country: United Arab Emirates | Department: Marketing Job Description As a Customer Support Executive you will provide exceptional support to our customers, addressing their inquiries, resolving...

  • Customer Support Executive.

    1 week ago

    , , United Arab Emirates PCCW Full time

    Overview Customer Support Executive Responsibilities Customer Support: Respond to customer queries promptly and engage with them using social media channels; collaborate across departments and the technical team to address customer issues and complaints Social Media Monitoring: Monitor customer complaints on social media and provide assistance as needed...

  • Customer Support Executive

    3 days ago

    United Arab Emirates, Dubai YOUGotaGift Full time

    Job Description YOUGotaGift is the leading marketplace for digital gift cards in the UAE and KSA. We connect consumers and businesses to a diverse range of digital gifting solutions. Our digital gifting platform is used by individuals and businesses to celebrate, reward, motivate and show appreciation to friends, loved ones, employees, customers and business...

  • Lead Paid Social Officer

    1 week ago

    , , United Arab Emirates Customer & Technology Full time

    Role Profile The Lead Paid Social Officer directly manages and co-ordinates the management of Paid Social advertising accounts (Meta, Snapchat, Tiktok) and related projects for Alshaya brands to deliver the best customer experience, marketing performance and commercial result. Working in the Dubai office and alongside the Paid Social Manager they will...

  • IT Support Executive

    1 week ago

    , , United Arab Emirates Al Abeer Medical Center Full time

    IT Support Executive Al Abeer Medical Center•United Arab Emirates Qualifications Diploma or Degree in Information Technology Computer Science or related field Proven experience in IT support or helpdesk roles Strong troubleshooting and problemsolving skills Knowledge of Windows MS Office and network systems Good communication and customer service skills...

  • Customer Support Executive

    2 weeks ago

    Dubai - United Arab Emirates (UAE) Gantrex Crane Rails Installation LLC Full time 4,000 - 5,000

    Process customer orders and update status in D365Coordinate with logistics and warehouse teams to ensure on-time delivery.Communicate shipment details, ETAs, and documentation with customersSupport preparation of shipping documents (invoice, packing list, BL, etc.).Assist in order tracking, complaint handling, and follow-up with freight forwardersMaintain...

  • Multi-Channel Customer Support Specialist

    1 week ago

    , , United Arab Emirates Alokozay AFG Full time

    A leading food manufacturer in the United Arab Emirates is seeking a Customer Support Executive. In this entry-level position, you will provide exceptional support to customers through various communication channels, such as phone, email, and live chat. Your responsibilities include addressing inquiries, resolving issues, and ensuring a positive customer...

  • Customer Support

    1 week ago

    , , United Arab Emirates PCCW Full time

    A dynamic customer service provider in the United Arab Emirates is seeking a Customer Support Executive to enhance customer satisfaction. This role involves responding to queries, monitoring social media, and collaborating with teams to improve services. The ideal candidate will have a BSc in Business Management or IT and 2-5 years of experience in customer...

  • Procurement Officer

    6 days ago

    , , United Arab Emirates Customer Experience Group Full time

    We are growing! We are looking for a Procurement to join our Dubai office. About us: Founded in 2006, CXG is a global customer experience agency specializing in the premium and luxury industries. We serve over 200 luxury clients with a multicultural team of 250+ professionals. Our mission is to help brands transform customer and employee experiences to tap...

  • Procurement Officer

    2 days ago

    united arab emirates Customer Experience Group Full time

    We are growing! We are looking for a Procurement to join our Dubai office. About us: Founded in 2006, CXG is a global customer experience agency specializing in the premium and luxury industries. We serve over 200 luxury clients with a multicultural team of 250+ professionals. Our mission is to help brands transform customer and employee experiences to tap...