Sales Account Manager

ABOUT US
ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide. Our global team of over 10,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon. At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed —while embracing every step of the journey. Be part of the future of iGaming with 10,000 ARRISERS

ABOUT THE ROLE
We are looking for an Account Manager to join our office-based team in Belgrade. As an Account Manager, you will be responsible for managing a portfolio of clients, supporting their needs, and driving long-term partnerships. You will play a key role in maintaining strong relationships, ensuring smooth integrations, and contributing to revenue growth. WHAT YOU'LL BE DOING:
- Act as the primary point of contact for assigned clients.
- Build and maintain strong, long-term relationships with clients to ensure satisfaction and loyalty.
- Support client onboarding and guide them through integrations and product launches.
- Work with internal teams to deliver timely solutions and meet client needs.
- Collect, organize, and share promotions from providers with clients.
- Identify opportunities for upselling and cross‑selling products and services.
- Provide regular updates and KPI reports to clients and management.
- Monitor the respective iGaming market and advise clients on relevant opportunities.
- Resolve client issues quickly and effectively to maintain service excellence.
- Participate in industry events and client meetings when required. WHAT WE ASK OF YOU:
- 1–2 years’ experience in Account Management, Business Development, or Customer Success (iGaming industry experience is a must).
- Track record of building client relationships and contributing to account growth.
- Strong interpersonal and negotiation skills.
- Commercially minded with good analytical and problem-solving abilities.
- Fluent in English and Russian (spoken and written).
- Proficient in Microsoft Office Suite; experience with CRM/project tools is a plus.
- A proactive, adaptable, and professional approach to work.
- Willingness to travel for client meetings and business events. WHAT WE GIVE YOU IN RETURN:
- A detailed company training on highest standards.
- A chance to work in friendly and supportive culture.
- Tremendous growth opportunities in a large fast moving international company.
- Grow with ARRISE | Learning Hub—personalized learning, gamified growth, and endless career development at your fingertips.
- Private health insurance. Private medical cover Medical coverage to help you look after your health and wellbeing. Gym & fitness membership Discounts on local gym or fitness memberships to help you stay active. Learning Hub Personalized learning, gamified growth, and endless career development at your fingertips. About ARRISE ARRISE is the company behind the games, the presenters, the studios and the platform
· 2,500+ people across 12 countries build and run the live entertainment that millions of players see every day. We hire people to own their work. If you need a brief for every decision, this will not suit you. If you want the room to make the call and the accountability that comes with it, it will. Frequently asked questions How do I apply for the Account Manager (Russian language) role? and complete the application form. It takes about 10 minutes and you will need an up-to-date CV. Where is this role based? This role is based in Ras Al-Khaimah, UAE and follows a on-site working pattern. The working language for this role is English. Can I ask for an adjustment during the hiring process? Yes. If you need an adjustment at any stage of the process, tell your recruiter and we will arrange it. Are there other open roles at ARRISE? Yes. You can search every open role by team, location and working pattern on our careers page. ARRISE is an equal opportunity employer. We consider every applicant on merit, regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sex or sexual orientation. If you need an adjustment at any stage of the process, tell your recruiter and we will arrange it.