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Office Assistant

1 week ago

Dubai, Dubai, United Arab Emirates Trinity Homes Properties LLC Full time
Trinity Homes Properties is a dynamic and rapidly growing real estate company dedicated to providing exceptional properties and top-notch customer service. We are seeking a highly motivated and results-driven Telecaller to join our team. If you have a passion for real estate, excellent communication skills, and a knack for closing deals over the phone, we want to hear from you

Job Description:

As a Telecaller at Trinity Homes Properties, you will play a pivotal role in driving our sales efforts through effective telephone communication. You will be responsible for engaging with potential clients, understanding their needs, and persuading them to explore our premier property offerings. This is an exciting opportunity to be a part of a winning team and contribute to our company's growth.

Job Responsibilities:

1. Making outbound calls: Telecallers initiate calls to potential customers or existing clients, using a script or set of talking points to convey information.
2. Customer assistance: Some telecallers handle incoming calls, providing customer support, answering inquiries, and addressing issues or complaints.
3. Follow-up: Telecallers often conduct follow-up calls to nurture leads, resolve issues, or gather additional information.
4. Reporting: Providing regular reports on call outcomes, leads generated, and customer feedback.
5. Administrative Support: Providing administrative support to office staff and management, including data entry, filing, and document organization.
6. Communication: Handling phone calls, emails, and other correspondence, and routing them to the appropriate individuals.
7. Office Organization: Maintaining office supplies, ordering new supplies as needed, and ensuring the office is neat and organized.
8. Reception: Greeting visitors, clients, and customers, and directing them to the appropriate personnel.
9. Multitasking: Handling multiple tasks simultaneously and efficiently.
10. Technology Skills: Proficiency with office software such as Microsoft Office, and the ability to learn new software and tools as required.
11. Teamwork: Collaborating with colleagues and supporting them in their tasks as needed.
12. Lead Generation: Making outbound calls to potential real estate leads, such as property buyers, sellers, and investors, to identify interested parties.
13. Customer Qualification: Qualifying leads by asking questions to determine their specific real estate needs and preferences.
14. Market Research: Staying informed about the local real estate market, including property values, market trends, and competitor offerings.
15. Feedback and Reporting: Providing feedback to real estate agents and management about customer preferences, market insights, and sales progress.
16. Communication Skills: Excellent communication skills to effectively convey property details and address customer questions or concerns.

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