Key Account Manager

18 hours ago


United Arab Emirates Dubai NicheHR Global Full time

Job Description Key Account Manager Personal Care Location: Dubai, United Arab Emirates Role Overview A well-established personal care manufacturer headquartered in Dubai is looking to appoint a Key Account Manager to oversee and expand its presence within the UAE's modern trade landscape. This position will focus on managing high-profile retail partnerships and driving sustainable commercial growth across personal care categories. The successful candidate will bring strong knowledge of the UAE retail ecosystem, hands-on experience with large supermarket chains, and a results-driven mindset. This role combines strategic planning, commercial negotiation, and day-to-day account execution. Key Accountabilities - Own and develop relationships with leading UAE retail groups, including major hypermarket and supermarket chains. - Drive topline growth and profitability by achieving agreed sales targets and margin objectives. - Build and execute annual account plans, including promotions, category initiatives, and joint growth projects. - Track account performance using sales data and market insights, identifying risks and opportunities early. - Ensure smooth execution of product listings, promotional activities, pricing changes, and in-store visibility plans. - Act as the central coordination point between retailers and internal departments such as marketing, supply chain, finance, and manufacturing. - Lead commercial discussions covering contracts, trading terms, rebates, and commercial agreements. - Monitor competitive activity in-store and in-market, sharing actionable recommendations on pricing, promotions, and assortment. - Establish long-term, trust-based relationships with buyers, category managers, and senior retail stakeholders. Professional Background - Bachelor's degree in Business, Marketing, or a related discipline. - Postgraduate qualification (MBA or equivalent) is advantageous but not essential. Experience Requirements - Minimum of 58 years experience in a key account or national accounts role within FMCG or personal care. - Direct experience managing large UAE modern trade customers is essential. - Demonstrated success in handling high-value accounts and consistently delivering commercial targets. Core Skills & Attributes - Strong commercial judgment with proven negotiation and influencing abilities. - Excellent interpersonal and communication skills. - Solid understanding of UAE retail operations, trade mechanics, and category management. - High level of analytical capability, including confident use of Excel and reporting tools. - Ability to manage multiple accounts and priorities in a fast-moving environment. - Proactive, independent working style with a solution-oriented approach.


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