House Manager

Job Description
Consolidated Position House ManagerLocation DubaiReporting To Executive Assistant to MDEmployment Type Full-TimeKey ResponsibilitiesHousehold Operations and Service Standards Oversee daily household operations ensuring high standards of cleanliness presentation service and comfort Establish household procedures service standards schedules and quality controls Coordinate household activities appointments deliveries maintenance and special requests Manage inventories supplies household assets and operational requirements Ensure services consistently align with the Principal s and family s preferences and expectationsHousehold Staff Management Lead and supervise household staff including housekeeping butlers chefs drivers security and support personnel Manage staffing schedules task allocations leave planning training and performance Promote professional conduct service excellence grooming standards and confidentiality Ensure proper accountability and control of assets assigned to staffPrincipal Family & Guest Services Anticipate and manage the preferences routines and lifestyle requirements of the Principal and family Coordinate reservations appointments concierge services travel-related arrangements and special requests Manage VIP guest arrivals stays hospitality and departures while ensuring a seamless and discreet experienceProperty & Vendor Management Oversee preventive and corrective maintenance of the residence facilities equipment and assets Conduct regular inspections and coordinate repairs renovations and improvement projects Manage relationships with vendors contractors and service providers ensuring quality reliability confidentiality and compliance with household requirements Maintain records related to assets warranties contracts maintenance and insuranceEvents & Entertaining Plan and execute private dinners family gatherings celebrations and VIP events Coordinate catering d cor staffing transportation security guest requirements and event logistics Ensure flawless execution and exceptional service standards throughout all eventsAdministration & Budget Control Monitor household budgets expenditures inventories invoices contracts and petty cash Prepare operational and expenditure reports as required Drive cost efficiency while maintaining premium service standards Ensure timely renewal of contracts licences warranties and insurance policiesSecurity Safety & Confidentiality Work closely with security teams to maintain a safe and secure environment Ensure compliance with security access control health safety emergency and privacy protocols Maintain the highest standards of confidentiality discretion and professionalism at all times safeguarding all information relating to the Principal family members guests household operations assets travel and personal affairsTravel & Multi-Residence Coordination Support family travel arrangements and ensure continuity of service during travel Travel with the Principal or family when required to ensure continuity of service Coordinate operations inventory controls opening closure activities and service standards across multiple residences where applicableThe role holder may be assigned additional responsibilities projects or duties from time to time based on the evolving needs of the Principal family office or household operations Such responsibilities shall be aligned with the nature and level of the position and communicated by the reporting managerBachelor s degree in hospitality management, Hotel Management or a related discipline is preferred. Professional certification in Butler Service, Luxury Hospitality, Household Management, Estate Management, or Private Service will be an added advantage. 5 to 8 years of progressive experience in luxury hospitality, private residence management, estate management, butler service, family office operations, or UHNI/HNI environments. Proven experience managing large private residences or multiple properties, ensuring seamless operations and exceptional service standards. Strong leadership and team management skills, with experience leading multicultural teams and service providers. Excellent communication and organizational skills, with strong English proficiency, attention to detail, discretion, and the ability to manage multiple priorities