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Concierge

1 week ago

Dubai, Dubai, United Arab Emirates Dmcdubai Full time
Decision Management Consultants | Full time

Dubai, United Arab Emirates | Posted on 02/13/2025

We're recruiting a Concierge – Limousine Taxi Service for one of our clients based in Dubai, UAE.

About Our Client:

As the largest taxi operator in Dubai, our client plays a vital role in the city's transportation network, ensuring seamless and reliable mobility for millions of passengers. With a vast fleet of modern vehicles and a commitment to innovation, they provide safe, efficient, and customer-centric transport solutions across the UAE. Their focus on technology-driven services and sustainability makes them a key player in shaping the future of urban mobility.

Key Responsibilities:

1. Greet customers warmly and understand their limousine taxi service rental needs (e.g. duration, budget, and special requirements).
2. Provide personalized recommendations based on their preferences and requirements.
3. Explain rental terms, insurance options, fuel policies, and additional services.
4. Handle bookings, modifications, and cancellations.
5. Actively promote the limousine taxi service on-site to attract potential customers.
6. Organize and manage the limousine taxi queue efficiently.
7. Assist customers in boarding and exiting limousine taxis.
8. Provide excellent customer service by addressing inquiries and concerns.

Requirements

1. Degree / Diploma in Hotel Management.
2. 1-2 years of experience in Hospitality or service industry.
3. Excellent communication and interpersonal skills.
4. Friendly, patient, and professional demeanor.
5. Employee Benefits as per the UAE Labour Law.

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