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Store Operations Leader
1 week ago
Job Number:
STO004189
Role Purpose
The Stores Operations Leader is responsible for ensuring the efficiency of the stockroom team, operation, and selling area in order to improve and satisfy the customer experience.
- Ensure availability of products at all times by replenishing the floor on a regular basis, managing the transfers between stores, and following up on the systems in the store.
- Ensure proper issuance of damaged items and validate it against the report sent by the Brand Partner; organize one shot inventory every 6 months to update with the correct quantity and engage the team in detecting and rectifying the differences between and JDE.
- Follow up and ensure all new items have up-to-date prices according to the markup factor file and inform the line manager of any mistakes.
- Implement new technologies in the stores and ensure proper training and usage of these technologies; communicate with local IT and the IT department in France to resolve problems; follow up on IT tickets.
- Ensure that the Azadea operating manual along with policies and procedures are being properly implemented.
- Maintain the image of the shop according to the Brand Partner's standards and coordinate maintenance activities with the help of Store Services; organize fixtures for proper use and suggest simplified processes to enhance productivity.
- Reply to all quotation requests in a timely manner and respond to all social media inquiries.
- Ensure the application of the safety and security principles of Decathlon according to the security audit, and train the team members and new joiners on the security principles while designating the evacuation roles to each team member.
- Manage and organize the shipment receiving process.
- Organize and improve stockroom processes ensuring appropriate display of items, efficiency of storage, as well as proper implementation of health and safety standards.
Qualifications
- High school or Bachelor's degree.
- Proficiency in MS Office and Shop/Stock Management tools.
- Fluency in English.
- 6 to 7 years of experience in the retail industry; preferably 2 years in a managerial role.
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