Training Manager

5 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Al Futtaim Group Full time
We are looking for a Training Manager to design, develop, and deliver training material and programs to retail teams in order to develop product knowledge and skills to achieve commercial objectives and relevant customer satisfaction scores.

Reporting to the HR Manager, you will be responsible for the following:

- Gather training requirements specific to the store to drive commercial targets and customer satisfaction scores in line with the commercial calendar in coordination with Op

Minimum Qualifications and Knowledge:

- Bachelor's Degree

Job-Specific Skills:

- Minimum 7 years of experience in a Training/Learning & Development role
- Excellent written and verbal skills in English & Arabic
- Strong Presentation & Training Skills
- Knowledge of MS Office applications
- Knowledge of adult learning psychology
- Flexibility to travel and deliver training in various locations

Behavioral Competencies:

- Ability to create a positive group climate and adjust to participants' learning
- Thoroughness & Attention to Detail
- Leadership Skills and Strategic Thinking
- Good Planning & Organisational Capabilities
- An Energetic & Self-Motivated
- Competent in using MS Office Tools

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