Growth Program Execution Manager

2 weeks ago


United Arab Emirates Dubai TradeQuo Global Full time

Job Description About the Role: We are launching a new global growth and engagement initiative within our fintech ecosystem, focused on user onboarding, lifecycle management, and community-driven expansion across multiple regions. You will be responsible for executing and scaling a structured program that combines program operations, CRM & WhatsApp automation, and coordination with marketing, risk, and training teams. Key Responsibilities: - Execute a structured growth program end-to-end including onboarding journeys, milestone tracking, and participant experience. - Coordinate timelines, milestones, and operational delivery across multiple regions and time zones. - Build lifecycle journeys using CRM and marketing automation tools (forms, segmentation, triggers, templates, workflows). - Oversee messaging and notification flows (e.g., email, messaging channels) to improve compliance, engagement, and retention. - Maintain program documentation and SOPs so regional teams can execute. - Work closely with internal stakeholders across Growth, Marketing, Product, Risk/Compliance, Operations, and Training teams. - Align execution with internal policies and quality standards and escalate issues when needed. - Coordinate freelancers, translators, localization support) to accelerate delivery and multi-language rollout. - Track and report weekly KPIs to management (example: applications, activation, engagement, completion, conversion, revenue signals). - Identify bottlenecks and propose improvements to enhance program performance and scalability. - Support structured experiments and iteration cycles to continuously improve outcomes. Requirements Must-Have - 35 years experience in program execution, growth operations, marketing operations, or lifecycle/CRM operations. - Proven ability to manage cross-functional projects with multiple stakeholders and strict timelines. - Strong understanding of automation-driven customer journeys (segmentation, triggers, templates, workflows). - Excellent execution discipline: follow-up, task ownership, operational detail, and accountability. - Strong English communication (written + spoken) - Based in Dubai and ability to work onsite (Jumeirah Lake Tower) Nice-to-Have - Experience in fintech, trading, brokerage, affiliate/partner models, or education/community growth programs. - Experience working with messaging-based automations (WhatsApp/SMS-type flows) or chat-led onboarding. - Additional languages are a plus (Spanish, Arabic, Portuguese, Thai, Indonesian). What we Offer: - Competitive salary + performance-based bonus. - Strong exposure to global growth initiatives and cross-regional operations. - High-impact role with clear ownership and the opportunity to scale into larger responsibilities. - International environment with collaboration across multiple offices and markets.



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