Call Center Agent
6 days ago
Furless Permanent is a leading provider of permanent hair removal solutions, committed to delivering exceptional customer service. We are establishing an in-house call center and looking for enthusiastic and motivated call center agents to join our growing team. Key Responsibilities: - Handle inbound and outbound calls to assist customers with inquiries, bookings, and service requests. - Interact over various communication mediums including phone, email, social media channels (Instagram, Facebook), and WhatsApp. - Provide accurate information regarding services, promotions, and available appointments. - Schedule and confirm client appointments efficiently to maximize branch availability. - Follow up with clients to ensure satisfaction and handle any concerns or complaints professionally. - Assist in resolving client issues and ensuring a smooth and pleasant customer experience. - Keep detailed records of customer interactions and transactions using our CRM system. - Coordinate with operational team members to ensure seamless service delivery. - Maintain a positive and professional attitude when dealing with customers. - Achieve performance targets, including client conversion rates, customer retention, and service quality. Requirements: - Fluent in both English and Arabic (verbal and written). - Excellent communication and interpersonal skills. - Ability to multitask and handle customer queries in a calm, professional manner. - Previous call center experience is preferred. Medical industry exposure is a plus. - Strong organizational skills and attention to detail. - Basic computer skills and familiarity with CRM systems (HubSpot experience is a plus) and Call Center Systems (Ziwo experience is a plus). - Flexible and able to work shifts, including weekends and public holidays. Employment Type:Full-Time UAE labor contract (48 hours / week) Job Location:Call Center Agents can be based in Dubai or Abu Dhabi - A competitive salary, visa sponsorship, health insurance and annual flight home allowance - Eligibility to participate in a Performance-based commission structure - Free treatments at Furless Permanent - Opportunities for career growth and development If you are customer-focused, motivated, and ready to be part of a dynamic team, we would love to hear from you #J-18808-Ljbffr
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Call Center Agent
2 weeks ago
Abu Dhabi, United Arab Emirates 360 Dental Center Full timeWe are looking to hire a **Call Center Agent**to join our team with following job responsibilities: **Call Center executive**: - Handle inbound and outbound calls to patients, ensuring a professional and courteous experience. - Provide accurate information regarding dental services, appointments, and inquiries. - Schedule and confirm patient appointments...
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Call Center Agent
5 days ago
Abu Dhabi, United Arab Emirates Homes Shelter Full timeA Call Center Representative is _in charge of answering customer calls, listening to their concerns and solving problems_. Real estate agents **work with clients to help them buy, sell or rent real estate**. Real estate agent roles and duties include interfacing with clients, acting as a go-between for buyers and sellers and performing administrative,...
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Call Center Agent
7 days ago
Abu Dhabi, United Arab Emirates Homes Shelter Full timeA Call Center Representative is _in charge of answering customer calls, listening to their concerns and solving problems_. Real estate agents **work with clients to help them buy, sell or rent real estate**. Real estate agent roles and duties include interfacing with clients, acting as a go-between for buyers and sellers and performing administrative,...
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Call Center Agent
2 days ago
Abu Dhabi, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full timeCall Center Agent **Role**:Call Center Agent **Location**: Abu Dhabi - Baniyas Branch **Role Purpose**: To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. **Key Accountabilities of the role** These are the main responsibilities of this role: - Handle inbound & outbound calls...
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Call Center Agent
3 days ago
Abu Dhabi, United Arab Emirates DT Full timeURGENT HIRING...! Position: Call Center Agent Location: Abu Dhabi Required: UAE National Related Experience: Customer Service, Call Center, Customer Representative Good in English communication **Salary**: to be discussed Interview: via microsoft teams **Job Types**: Full-time, Permanent, Contract Ability to commute/relocate: - Abu Dhabi: Reliably...
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Call Center Agent
2 weeks ago
Abu Dhabi, United Arab Emirates Magic Phoenix Cleaning & Maintenance Services - Phoenix Facilities Full time**JOB VACANCY FOR CALL CENTRE AGENT/RECEPTIONIST FOR CLEANING & MEP COMPANY** The Call Center Agent is responsible for handling inbound and outbound calls, assisting clients with booking appointments, providing information about salon/spa services, addressing customer inquiries and concerns, and managing staff transportation. This role requires excellent...
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Call Center Agent
6 days ago
abu dhabi, United Arab Emirates Furless Permanent Full timeFurless Permanent is a leading provider of permanent hair removal solutions, committed to delivering exceptional customer service. We are establishing an in-house call center and looking for enthusiastic and motivated call center agents to join our growing team. Key Responsibilities: Handle inbound and outbound calls to assist customers with inquiries,...
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Call Center Agent
20 hours ago
Abu Dhabi, United Arab Emirates Furless Permanent Full timeFurless Permanent is a leading provider of permanent hair removal solutions, committed to delivering exceptional customer service. We are establishing an in-house call center and looking for enthusiastic and motivated call center agents to join our growing team. Key Responsibilities: Handle inbound and outbound calls to assist customers with inquiries,...
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Call Center Agent
19 hours ago
Abu Dhabi, United Arab Emirates Furless Permanent Full timeFurless Permanent is a leading provider of permanent hair removal solutions, committed to delivering exceptional customer service. We are establishing an in-house call center and looking for enthusiastic and motivated call center agents to join our growing team. Key Responsibilities: Handle inbound and outbound calls to assist customers with inquiries,...
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Call Center Agent
7 days ago
Abu Dhabi, United Arab Emirates Homehunters Full timeJob Opportunity for Call Center Agent Location: Abu Dhabi Salary: AED 3,000 – 4,000 Visa: Family/Husband visa holders preferred About the Role: Home Hunters Properties is looking for a driven Call Center Agent to support our growing real estate team in Abu Dhabi. If you’re passionate about real estate, fluent in Arabic and English, and ready to thrive in...