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Call Center Agent

3 weeks ago

Abu Dhabi, United Arab Emirates 360 Dental Center Full time

We are looking to hire a **Call Center Agent**to join our team with following job responsibilities:

**Call Center executive**

  • Handle inbound and outbound calls to patients, ensuring a professional and courteous experience.
  • Provide accurate information regarding dental services, appointments, and inquiries.
  • Schedule and confirm patient appointments and follow up on missed or pending appointments to meet the daily target set by managment.
  • Address patient concerns and resolve issues promptly to ensure satisfaction

**Experience**: Minimum of 2 years in a call center or customer service role, with experience in the healthcare or dental sector.

**Languages**: Fluent in Arabic and English (both written and spoken).

**Job Type**: Part-time

Pay: From AED2,000.00 per month

**Experience**

  • Call center : 2 years (preferred)

**Language**

  • Arabic (required)