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Grocery Specialist

1 week ago

Dubai, Dubai, United Arab Emirates H-E-B Full time

Customer Service:

  • Provides superior customer service
  • Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise

Sales:

  • Merchandises product effectively
  • Uses suggestive selling techniques to meet customer needs and build department sales

Food Safety / Sanitation:

  • Cleans and sanitizes sales floor, display cases, prep areas, and equipment
  • Properly handles and maintains the operation of all equipment
  • Complies with departmental SOPs and store operating procedures

Additional Department-Specific Responsibilities / Pre-requisites:

  • Beauty:

Knowledge of beauty and cosmetic aids

  • Drugstore / General Merchandise:

Prepares tags and signs as needed

  • Grocery:

Organizes, cleans, and prepares back area for the night crew and incoming trucks

Prepares tags and signs as needed

  • Texas Backyard:

Passion for outdoors

Ability to complete Green Thumb training (H-E-B internal training)

  • Entertainment:

Knowledge in the audio / video field

Knowledge of specialty products, movies, music, electronics, and video games

What is your background?

  • Minimum age 18 (mandatory)
  • High school diploma (or equivalent)
  • Completion of Company Orientation and Safety Training (upon hire)

Do you have what it takes to be a fit as an H-E-B Customer Service Representative?

  • Strong customer service skills
  • Communication and interpersonal skills
  • Reading and writing skills
  • Planning and organizing skills

Can you...

  • Function in a fast-paced, retail environment, in detailed and precise tasks
  • Work with Customers, staying attentive to their needs
  • Perform the following, based on your Department

Beauty:

  • Constantly* reach at waist, grasp
  • Frequently stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movements
  • Occasionally* sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist, push / pull with arms
  • Occasionally be exposed to cold, loud noise, and wet conditions
  • Demonstrate the ability to lift 30 lbs, and manage in excess of 30 lbs**

Drugstore / General Merchandise:

  • Constantly* reach at waist, pivot, grasp
  • Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar / radial deviation, extend and flex wrists
  • Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist
  • Occasionally be exposed to cold, loud noise, and wet conditions
  • Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs**

Grocery:

  • Constantly* reach at waist, pivot, grasp
  • Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar/ radial deviation, extend and flex wrists
  • Frequently be exposed to cold conditions
  • Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist
  • Occasionally be exposed to loud noise, and wet conditions
  • Demonstrate the ability to lift 65 lbs, and manage in excess of 135 lbs**

Texas Backyard:

  • Constantly* reach at waist, grasp
  • Frequently stand, walk
  • Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements
  • Occasionally be exposed to wet conditions and loud noise
  • Frequently be exposed to ambient temperatures
  • Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs**

Healthy Living:

  • Constantly* stand, reach at shoulder, reach at waist, pivot, grasp, pinch
  • Frequently walk, reach at overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, cervical flexion
  • Occasionally bend, crawl, climb stairs, twist, push / pull with arms, perform fine motor movements
  • Occasionally be exposed to cold, loud noise, and wet conditions
  • Must be able to lift 50 lbs, and manage in excess of 50 lbs**
  • While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: hours per 8-hour day; Occasionally: hours per 8-hour day
  • It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.