Wealth Management
منذ 3 ساعات
sharjah, الإمارات العربية المتحدة
Dicetek LLC
دوام كامل
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We are seeking an experienced Wealth Management Technical Support with over 7 years of experience in Wealth Management, Private Banking, Capital Markets, and Digital Wealth platforms. The ideal candidate will act as a bridge between business stakeholders, product teams, vendors, and technology teams, ensuring successful delivery, support, enhancement, and optimization of wealth management & Production SupportManage L2/L3 support for Wealth Management applications / Finacle knowledgeInvestigate and resolve production incidents within agreed SLAs.
Coordinate with development, infrastructure, database, and vendor teams for issue resolution.
Perform root cause analysis (RCA) and recommend preventive measures.
Monitor application health, batch jobs, interfaces, and service availability.
Support production releases, deployments, and post-implementation
Desired Candidate Profile
Bachelor's Degree in Computer Science, Information Technology, or related field.7+ years of experience in Banking and Wealth Management technology.
Strong understanding of Wealth Management and Core Banking experience in Business Analysis and Production Support roles.
Experience working with third-party vendors and multiple stakeholder groups.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent communication and documentation abilities.
Key CompetenciesWealth Management Domain ExpertiseTechincal ConsultingProduction SupportStakeholder ManagementVendor ManagementProblem SolvingSkillsWealth ManagementProduction SupportTechnical Consulting
Coordinate with development, infrastructure, database, and vendor teams for issue resolution.
Perform root cause analysis (RCA) and recommend preventive measures.
Monitor application health, batch jobs, interfaces, and service availability.
Support production releases, deployments, and post-implementation
Desired Candidate Profile
Bachelor's Degree in Computer Science, Information Technology, or related field.7+ years of experience in Banking and Wealth Management technology.
Strong understanding of Wealth Management and Core Banking experience in Business Analysis and Production Support roles.
Experience working with third-party vendors and multiple stakeholder groups.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent communication and documentation abilities.
Key CompetenciesWealth Management Domain ExpertiseTechincal ConsultingProduction SupportStakeholder ManagementVendor ManagementProblem SolvingSkillsWealth ManagementProduction SupportTechnical Consulting