Current jobs related to Customer Care Specialist - ras al khaymah - ADIB Group

  • Customer Care Specialist

    2 weeks ago

    Ras Al Khaimah, United Arab Emirates ADIB Group Full time

    Role Customer Care Specialist Location Ras Al Khaimah Role Purpose To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. Main Responsibilities Handle inbound & outbound calls according to procedures guidelines and schedules set by organization call center. Proactively offer customer to...

  • Customer Care Specialist

    2 weeks ago

    Ras Al-Khaimah, United Arab Emirates ADIB Group Full time

    Role Customer Care Specialist Location Ras Al Khaimah Role Purpose To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. Main Responsibilities Handle inbound & outbound calls according to procedures guidelines and schedules set by organization call center. Proactively offer customer to...

  • Customer Care Specialist

    2 weeks ago

    Ras Al Khaimah, United Arab Emirates ADIB Group Full time

    Role Customer Care Specialist Location Ras Al Khaimah Role Purpose - To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. Main Responsibilities - Handle inbound & outbound calls according to procedures guidelines and schedules set by organization call center. - Proactively offer customer...

  • Customer Care Specialist

    1 week ago

    Ras Al-Khaimah, United Arab Emirates ADIB Group Full time

    Description Role: Customer Care Specialist Location: Ras Al Khaimah ROLE PURPOSE: To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. These are the main responsibilities of this role: Handle inbound & outbound calls according to procedures guidelines and schedules set by organization...

  • Bilingual Customer Care

    2 weeks ago

    Ras Al Khaimah, United Arab Emirates ADIB Group Full time

    A leading financial services provider is looking for a Customer Care Specialist in Ras Al Khaimah. The role involves managing inbound and outbound calls, offering services, and meeting sales targets. The ideal candidate should have strong communication skills in Arabic and English, sales expertise, and a commitment to customer satisfaction. This position...

  • Eye Care Specialist Opportunity

    6 days ago

    ras al khaymah, United Arab Emirates beBeeOptometrist Full time

    Eye Care Specialist OpportunityOur organization seeks a skilled Eye Care Specialist to provide comprehensive eye services to our patients.Conduct thorough eye exams to diagnose and treat vision problems, utilizing advanced technology and techniques.Prescribe corrective eyewear and contact lenses while helping patients select frames that suit their needs.Stay...

  • Home Care Specialist

    2 weeks ago

    ras al khaymah, United Arab Emirates Proper-Maid Full time

    “More Than a Maid, A Trusted Part of Every Home.”Proper-Maid is expanding across the UAE, and we’re inviting dedicated, respectful, and professional Home Care Specialist (maids) to join our growing team.If you want a safe workplace, legal employment, professional training, and a respectful environment, this is the opportunity for you.Position:Home Care...

  • Eye Care Specialist

    2 weeks ago

    ras al khaymah, United Arab Emirates beBeeOptometry Full time

    Eye Care Specialist Job in Ras-al-Khaimah, UAEKey Responsibilities:Conduct thorough eye exams to diagnose vision disorders and eye diseases.Prescribe contact lenses or eyeglasses as needed.Educate patients on preventive measures for maintaining good eye health.About the RoleThis is an excellent opportunity for a skilled Optometrist to join our team. The...

  • Dental Care Specialist

    4 days ago

    ras al khaymah, United Arab Emirates beBeeDentistry Full time

    We are seeking a skilled professional to fill the role of Dental Care Specialist. This full-time position offers the opportunity to provide high-quality dental services to patients of all ages.Job Summary:Deliver patient consultations and comprehensive exams to diagnose oral health issues.Treat oral diseases, injuries, malformations, and other disorders of...

  • Home Care Specialist

    2 weeks ago

    ras al khaymah, United Arab Emirates Proper-Maid Full time

    A trusted home care service provider in Ras Al Khaimah is seeking dedicated Home Care Specialists (maids) for various responsibilities, including cleaning, childcare, and elderly support. The role offers a competitive salary, professional training, and a respectful work environment. Candidates should be female, aged 20-45 with a valid passport and preferred...

Customer Care Specialist

2 weeks ago

ras al khaymah, United Arab Emirates ADIB Group Full time

Role Customer Care Specialist Location Ras Al Khaimah Role Purpose To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. Main Responsibilities Handle inbound & outbound calls according to procedures guidelines and schedules set by organization call center. Proactively offer customer to register IVR and SMS service according to procedures and guidelines. Escalate customer queries and complaints as necessary. Follows up with customer via telephone or email following initial sales contact. Explain products or services and prices and answer all the customers questions. Polite and courteous when dealing with customers all the time. Obtain customer information such as name address and reactions of prospects contacted enter orders into computers. Keep accurate data on all tasks performed as per defined format. Keep customer documents secured and filed accordingly. Initiate outbound calls to NTB (New to Bank) prospect customers as well as existing ADIB customers. Meet or exceed the daily weekly and monthly sales targets set by the Management. Proactively cross sale and up sell the various bank products to customers or caller that qualify. Escalate hazard /potential risk immediately via the proper channels. Adherence to all ADIB policies. Key Performance Indicators Call quality Customer satisfaction Adherence to schedule Product & process knowledge Average handling time Sales leads generation target to reviewed Specialist Skills / Technical Knowledge Technical Competencies Required for this role Communication skills bilingual language (Arabic/English) Sales skills Customer resolution skills Required Experience Unclear Seniority #J-18808-Ljbffr