Quality Assurance

4 days ago

dubai, United Arab Emirates Black Pearl Consult Full time

Job OverviewThe Quality Assurance (QA) Specialist is responsible for ensuring that all healthcare services meet established standards of quality, safety, and performance. This role involves developing, implementing, and monitoring quality assurance policies and procedures to support accreditation readiness and promote a culture of continuous improvement across the healthcare facility.Key ResponsibilitiesMonitor compliance with regulatory standards (e.g., JCIA, ISO, DOH, DHA, MOH).Assist in the development and implementation of quality improvement initiatives.Collect, analyze, and report clinical and operational quality data.Coordinate internal audits and participate in external accreditation surveys.Investigate adverse events, patient complaints, and incidents; support root cause analysis and corrective actions.Collaborate with clinical and administrative departments to implement performance improvement strategies.Maintain documentation of quality assurance activities, audits, and outcomes.Support training and awareness sessions related to quality standards and patient safety.Participate in risk management and infection control activities as needed.Contribute to the development and review of policies, procedures, and clinical guidelines.Use tools such as KPIs, dashboards, and quality scorecards to track and report performance.Qualifications and Experience RequiredBachelor's degree in Healthcare, Health Information Management, Science, Communications, Business or related field, or equivalent combination of experience and education.Master's in Healthcare or related field.Minimum 5 years of experience in the healthcare quality field with relevant activities.Minimum 2 years of progressive experience in patient safety or facilitating interdisciplinary improvement teams in a healthcare setting.Ability to develop, implement, and monitor policies and procedures to ensure compliance with regulations, standards, and best practices.Leadership in accreditation and compliance matters, including providing training and support to staff at all levels.Expertise in managing the accreditation process for healthcare facilities, including knowledge of accrediting bodies' requirements.Strong analytical skills to generate reports and insights for decision-making.Strong project management skills for planning, executing, and overseeing accreditation and compliance initiatives.Skills in identifying areas for quality improvement, conducting audits, and implementing measures for continuous improvement.Strong problem-solving and critical thinking abilities.Strong understanding of clinical practices, procedures, and healthcare delivery systems.Excellent communication and interpersonal skills.Work LocationDUBAI, UAE.#J-18808-Ljbffr

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