Food & Beverage Reservation Specialist - UAE National
1 week ago
Overview Food & Beverage Reservation Specialist - UAE National role at Rosewood Abu Dhabi. The Food and Beverage Reservation specialist is responsible for managing reservations for dining experiences within the hotel’s restaurants, bars, and special F&B events. This role requires exceptional customer service skills, attention to detail, and a thorough understanding of the hotel’s food and beverage offerings. The specialist will ensure that all guest inquiries are handled promptly and accurately while providing a personalized service to enhance the overall guest experience. Responsibilities Reservation: Handle incoming reservation requests via phone, email, or online platforms. Provide detailed information about dining options, menus, special events, and promotions. Accurately input reservation details into the restaurant management system. Confirm reservations with guests via email or phone, providing all necessary details including date, time, location, and any specific requests. Work closely with F&B Operations to communicate special events, offers and pop ups to the clientele. Work closely with Marketing to share the latest marketing material. Support Sales and Events with F&B reservations and organization. Collaborate with other departments when required. Ensure compliance with service tasks in accordance with Brand and LQA standards. Complete any additional project and administrative tasks assigned by the line manager and management. Guest Assistance: Assist guests with inquiries regarding menu items, dietary restrictions, and special requests. Make recommendations based on guest preferences to enhance their dining experience. Manage modifications or cancellations of existing reservations efficiently. Ensure F&B systems are updated to reflect guest preferences and key information. Highlight and assist with any special occasion bookings (preference enquiries, upselling opportunities, etc.). Follow up with guests post-visit to gather feedback on their dining experience. Identify repeat guests, develop and maintain relationships, and explore networking opportunities. Track, monitor, and report on key information. Upselling and Promotion: Promote special dining packages, wine pairings, or exclusive events during the reservation process. Identify opportunities for upselling additional services such as private dining or events bookings. Confirm and follow up as needed. Reporting and Record Keeping: Maintain accurate records of reservation activities including guest profiles, booking statistics, and related databases (e.g., guest consumption, preferences, number of visits). Generate reports as needed for management analysis regarding restaurant occupancy and revenue from food and beverage services. Seniority level Entry level Employment type Full-time Job function Management and Manufacturing Industries Hospitality Note: The description includes references to multiple other job postings and time-stamped updates that are not part of this role’s responsibilities and have been omitted for clarity. #J-18808-Ljbffr
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Abu Dhabi, United Arab Emirates Rosewood Abu Dhabi Full timeOverview Food & Beverage Reservation Specialist - UAE National role at Rosewood Abu Dhabi. The Food and Beverage Reservation specialist is responsible for managing reservations for dining experiences within the hotel’s restaurants, bars, and special F&B events. This role requires exceptional customer service skills, attention to detail, and a thorough...
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Food and Beverage Reservation specialist
6 days ago
abu dhabi, United Arab Emirates Rosewood Abu Dhabi Full timeFood and Beverage Reservation Specialist The Food and Beverage Reservation Specialist is responsible for managing reservations for dining experiences within the hotel’s restaurants, bars, and special F&B events. This role requires exceptional customer service skills, attention to detail, and a thorough understanding of the hotel’s food and beverage...
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Food and Beverage Reservation specialist
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Rosewood Abu Dhabi Full timeOVERVIEW/BASIC FUNCTION: The Food and Beverage Reservation specialist is responsible for managing reservations for dining experiences within the hotel's restaurants, bars, and special F&B events. This role requires exceptional customer service skills, attention to detail, and a thorough understanding of the hotel's food and beverage offerings. The specialist...
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Food and Beverage Reservation specialist
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Rosewood Hotel Group Full timeGeneral InformationCountry/RegionUnited Arab EmiratesProvince/CityAbu DhabiHiring EntityRosewood Abu DhabiDepartmentFood & Beverage - ServicesJob TypeFull-time PermanentJob DescriptionOVERVIEW/BASIC FUNCTION:The Food and Beverage Reservation specialist is responsible for managing reservations for dining experiences within the hotel's restaurants, bars, and...
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Luxury Dining Reservations Specialist
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abu dhabi, United Arab Emirates Rosewood Abu Dhabi Full timeA luxury hotel in Abu Dhabi is seeking a Food and Beverage Reservation Specialist to manage dining reservations and enhance guest experiences. This role requires exceptional customer service, attention to detail, and a good understanding of food and beverage offerings. The ideal candidate should have 1-2 years of experience in a similar role in a luxury...
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Inventory Controller
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abu dhabi, United Arab Emirates Independent Food Company Full timeDriven to create unique home-grown food concepts that bring people together, the Independent Food Company is a UAE-based hospitality company with multiple concepts under it’s umbrella – SALT, Switch, Parker’s, Grind, Somewhere and Public. We are currently seeking an Inventory Controller / Data Entry for our Restaurants for Dubai and Abu Dabhi The key...
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Abu Dhabi, Abu Dhabi, United Arab Emirates Saadiyat Beach Club Full time 40,000 - 60,000 per yearAbout UsSaadiyat Beach Club by Aldar Hospitality is an award-winning luxury boutique destination on Saadiyat Island, offering stunning beach views and an exceptional lifestyle experience. With four unique outlets, guests can indulge in contemporary dining, unwind in private cabanas, and enjoy rejuvenating spa services. Our infinity pool and exclusive beach...
