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Technical Solution Specialist

2 weeks ago

dubai, United Arab Emirates beBeeImplementation Full time

Job Role SummaryTechnical Solution Specialists work collaboratively with clients to implement, configure and tailor technical solutions that meet their specific needs.The role involves the setup, installation, data mapping and transfer, creation of process documentation, user training, and troubleshooting of installed systems.Identify and document technical issues for escalation to product and system integration teams.Provide constructive feedback to product and professional services teams to facilitate improvements.Work closely with clients on-site or provide project support remotely.Key Skills and QualificationsThis role demands strong technical skills in application configuration and testing, as well as excellent communication and interpersonal abilities.Candidates work independently but collaborate closely with senior specialists during requirements gathering, application configuration, and testing.