Production support

1 week ago

abu dhabi, United Arab Emirates Atribs Metscon Group Full time

Role: Senior Solutions Architect Experience: 710 years Core domain and technofunctional competencies Strong experience with implementation and Production support of Wealth & investment systems. Focused experience with wealth asset classes (equities bonds ) retirement planning corporate actions and Robo Advisory. Strong experience in Brokerage and Trading domain. Deep Knowledge of at least one system for trading in UAE (ADX & DFM) and international markets. Exposure to Virtual assets model and implementations. Knowledge in Bancassurance systems and Initial Public offering (IPO) systems. Take up oncall rotation role and provide 24/7 technical support. Ability to troubleshoot and resolve complex production issues efficiently provide Root cause analysis and provider permanent resolution. Graphical reporting for the health of supported systems. Coordination with respective product owner(s) for strategic enhancements to improve the systems resilience. Functional Competencies Understanding of Consumer banking products and services such as savings accounts loans mortgages credit cards and online banking. Knowledge of UAE banking regulations Central Bank guidelines Open Banking and international banking standards. Insight into risk assessment fraud detection and mitigation strategies specific to consumer banking. Understanding in payment systems transaction processing and settlement mechanisms. Strong analytical and problemsolving abilities to address complex banking challenges. Flexibility to adapt to the rapidly changing banking landscape and new technologies. Knowledge of best practices for change management and code releases. #J-18808-Ljbffr

  • Product Support

    2 weeks ago

    Abu Dhabi, United Arab Emirates Kiosk IT System Trading LLC Full time

    **Product Support** We are looking for an Individual with analytical thinking and good customer support experience. Someone with experience in the UAE market and have worked in Software support. - Bachelor’s degree in an **IT, CS** or equivalent field. - 2 years of experience with Product Support in UAE. - Preferably previous domain knowledge within UAE,...

  • General Support-production

    2 days ago

    Abu Dhabi, United Arab Emirates FluxTech Trading Full time

    We are seeking a detail-oriented and proactive individual to provide general support in our production department. This role requires strong computer skills to assist in various administrative and operational tasks to ensure smooth production workflows. **Qualifications**: - Strong computer skills, including proficiency with MS Office (Word, Excel,...

  • Production Support Engineer

    2 weeks ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates DICETEK LLC Full time

    Open to Shift WorkAbout the RoleWe're seeking a detail-oriented Production Support Engineer (L1) with strong communication and analytical skills to join our technology operations team in Abu Dhabi. The ideal candidate will monitor production systems, manage incidents, and perform first-level troubleshooting while working closely with L2 and L3 support teams...

  • Production Support Engineer

    7 days ago

    Abu Dhabi, United Arab Emirates HCLTech Full time

    Direct message the job poster from HCLTech Responsibilities: - 5+ years of experience in Production Support, Service Desk, or IT Operations - Act as the first point of contact for production incidents received through email, chat, or ticketing tools - Log, categorize, and prioritize incidents and service requests in ServiceNow, Remedy, or JIRA - Monitor...

  • Production Support Engineer

    7 days ago

    Abu Dhabi, United Arab Emirates HCLTech Full time

    Direct message the job poster from HCLTech Responsibilities: 5+ years of experience in Production Support, Service Desk, or IT Operations Act as the first point of contact for production incidents received through email, chat, or ticketing tools Log, categorize, and prioritize incidents and service requests in ServiceNow, Remedy, or JIRA Monitor system...

  • Production Support Engineer

    7 days ago

    Abu Dhabi, United Arab Emirates HCLTech Full time

    Direct message the job poster from HCLTech Responsibilities: 5+ years of experience in Production Support, Service Desk, or IT Operations Act as the first point of contact for production incidents received through email, chat, or ticketing tools Log, categorize, and prioritize incidents and service requests in ServiceNow, Remedy, or JIRA Monitor system...

  • Production Support Engineer

    2 days ago

    abu dhabi, United Arab Emirates HCLTech Full time

    Direct message the job poster from HCLTech Responsibilities:5+ years of experience in Production Support, Service Desk, or IT Operations Act as the first point of contact for production incidents received through email, chat, or ticketing tools Log, categorize, and prioritize incidents and service requests in ServiceNow, Remedy, or JIRA Monitor system...

  • L2 - Support Engineer (Production Support)

    1 week ago

    abu dhabi, United Arab Emirates Dicetek LLC Full time

    OverviewJoin to apply for the L2 - Support Engineer (Production Support) role at Dicetek LLC.Requirements3-5 years of experience in IT support, with at least 1-2 years in an L2 support role.Prior experience in a retail banking or financial services environment is highly preferred.Technical SkillsProficiency in troubleshooting Windows/Linux operating systems,...

  • L2 - Support Engineer (Production Support)

    7 days ago

    Abu Dhabi, United Arab Emirates Dicetek LLC Full time

    Overview Join to apply for the L2 - Support Engineer (Production Support) role at Dicetek LLC. Requirements 3-5 years of experience in IT support, with at least 1-2 years in an L2 support role. Prior experience in a retail banking or financial services environment is highly preferred. Technical Skills - Proficiency in troubleshooting Windows/Linux operating...

  • L2 - Support Engineer (Production Support)

    7 days ago

    Abu Dhabi, United Arab Emirates Dicetek LLC Full time

    Overview Join to apply for the L2 - Support Engineer (Production Support) role at Dicetek LLC . Requirements 3-5 years of experience in IT support, with at least 1-2 years in an L2 support role. Prior experience in a retail banking or financial services environment is highly preferred. Technical Skills Proficiency in troubleshooting Windows/Linux operating...