L2 - Support Engineer (Production Support)

1 week ago

Abu Dhabi, United Arab Emirates Dicetek LLC Full time

Overview Join to apply for the L2 - Support Engineer (Production Support) role at Dicetek LLC. Requirements 3-5 years of experience in IT support, with at least 1-2 years in an L2 support role. Prior experience in a retail banking or financial services environment is highly preferred. Technical Skills - Proficiency in troubleshooting Windows/Linux operating systems, SQL databases, and network protocols (TCP/IP, DNS, VPN). - Familiarity with banking applications (e.g., Temenos T24, Finacle, or similar core banking systems) and payment processing platforms. - Experience with ITSM tools (e.g., ServiceNow, Remedy) and monitoring tools (e.g., Splunk, Dynatrace). - Knowledge of cloud platforms (e.g., Azure, AWS) and virtualization (e.g., VMware) is a plus. Certifications (Preferred) - ITIL Foundation, CompTIA Network+, Microsoft Certified: Azure Fundamentals, or similar. Soft Skills - Strong problem-solving and analytical skills. - Excellent verbal and written communication skills for interacting with technical and non-technical stakeholders. - Ability to work under pressure and manage multiple priorities in a time-sensitive environment. Employment Details - Employment type: Contract - Job function: Information Technology - Industries: IT Services and IT Consulting Referrals increase your chances of interviewing at Dicetek LLC by 2x #J-18808-Ljbffr

  • L2 - Support Engineer (Production Support)

    1 week ago

    abu dhabi, United Arab Emirates Dicetek LLC Full time

    OverviewJoin to apply for the L2 - Support Engineer (Production Support) role at Dicetek LLC.Requirements3-5 years of experience in IT support, with at least 1-2 years in an L2 support role.Prior experience in a retail banking or financial services environment is highly preferred.Technical SkillsProficiency in troubleshooting Windows/Linux operating systems,...

  • L2 - Support Engineer (Production Support)

    1 week ago

    Abu Dhabi, United Arab Emirates Dicetek LLC Full time

    Overview Join to apply for the L2 - Support Engineer (Production Support) role at Dicetek LLC . Requirements 3-5 years of experience in IT support, with at least 1-2 years in an L2 support role. Prior experience in a retail banking or financial services environment is highly preferred. Technical Skills Proficiency in troubleshooting Windows/Linux operating...

  • L2 - Support Engineer (Production Support)

    1 week ago

    Abu Dhabi, United Arab Emirates Dicetek LLC Full time

    Overview Join to apply for the L2 - Support Engineer (Production Support) role at Dicetek LLC . Requirements 3-5 years of experience in IT support, with at least 1-2 years in an L2 support role. Prior experience in a retail banking or financial services environment is highly preferred. Technical Skills Proficiency in troubleshooting Windows/Linux operating...

  • L2 Production Support Engineer

    1 week ago

    Abu Dhabi, United Arab Emirates Dicetek LLC Full time

    A leading IT consulting firm is seeking an experienced L2 Support Engineer to provide production support. The ideal candidate will have 3-5 years of IT support experience, preferably within retail banking or financial services. Key skills include troubleshooting Windows/Linux systems, SQL databases, and network protocols. This contract role offers the chance...

  • L2 Production Support Engineer

    1 week ago

    abu dhabi, United Arab Emirates Dicetek LLC Full time

    A leading IT consulting firm is seeking an experienced L2 Support Engineer to provide production support. The ideal candidate will have 3-5 years of IT support experience, preferably within retail banking or financial services. Key skills include troubleshooting Windows/Linux systems, SQL databases, and network protocols. This contract role offers the chance...

  • L2 Production Support Engineer

    1 day ago

    Abu Dhabi, United Arab Emirates Dicetek LLC Full time

    A leading IT consulting firm is seeking an experienced L2 Support Engineer to provide production support. The ideal candidate will have 3-5 years of IT support experience, preferably within retail banking or financial services. Key skills include troubleshooting Windows/Linux systems, SQL databases, and network protocols. This contract role offers the chance...

  • Production Support Engineer

    2 weeks ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates DICETEK LLC Full time

    Open to Shift WorkAbout the RoleWe're seeking a detail-oriented Production Support Engineer (L1) with strong communication and analytical skills to join our technology operations team in Abu Dhabi. The ideal candidate will monitor production systems, manage incidents, and perform first-level troubleshooting while working closely with L2 and L3 support teams...

  • Production Support Engineer

    1 week ago

    Abu Dhabi, United Arab Emirates HCLTech Full time

    Direct message the job poster from HCLTech Responsibilities: - 5+ years of experience in Production Support, Service Desk, or IT Operations - Act as the first point of contact for production incidents received through email, chat, or ticketing tools - Log, categorize, and prioritize incidents and service requests in ServiceNow, Remedy, or JIRA - Monitor...

  • Production Support Engineer

    1 week ago

    Abu Dhabi, United Arab Emirates HCLTech Full time

    Direct message the job poster from HCLTech Responsibilities: 5+ years of experience in Production Support, Service Desk, or IT Operations Act as the first point of contact for production incidents received through email, chat, or ticketing tools Log, categorize, and prioritize incidents and service requests in ServiceNow, Remedy, or JIRA Monitor system...

  • Production Support Engineer

    1 week ago

    Abu Dhabi, United Arab Emirates HCLTech Full time

    Direct message the job poster from HCLTech Responsibilities: 5+ years of experience in Production Support, Service Desk, or IT Operations Act as the first point of contact for production incidents received through email, chat, or ticketing tools Log, categorize, and prioritize incidents and service requests in ServiceNow, Remedy, or JIRA Monitor system...