Current jobs related to Customer Support Representative - dubai - Al-Futtaim Automotive
-
Customer Service Representative
2 weeks ago
Dubai, United Arab Emirates Altius Customer Service Full time**Responsibilities**: - Handle inbound and outbound calls in Arabic, Russian, and English. - Provide accurate information about aesthetic treatments and clinic services. - Manage appointment bookings, rescheduling, and follow-ups with clients. - Maintain client records and ensure excellent customer experience. - Coordinate with the operations and front desk...
-
Customer Support Representative
2 weeks ago
Dubai, United Arab Emirates JPA Accounting Est Full timeJob description Job Opportunity: Customer Support Representative in Bur Dubai Position: Customer Support Representative Location: Bur Dubai - Company Visa provided upon successful completion of probational period - fringe benefit upon confiormation. **Salary**: Starting from AED 1,800 based on experience Visa is on company **Requirements**: -...
-
Customer Support Representative
6 days ago
Dubai, United Arab Emirates JS HR CONSULTANCIES Full time**Job Title**: Customer Support Representative **Location**: Dubai **Employment Type**: Full-time **Industry**: FinTech **About the Role**: We are looking for an experienced Customer Support Representative who is passionate about delivering excellent support and ensuring customer satisfaction at every touchpoint. In this role, you will handle customer...
-
Customer Support Representative
2 weeks ago
Dubai, United Arab Emirates Intellect Group Full timeRemote Customer Service Representative (Dubai HQ – Tax-Free Role) Location: Fully Remote – Work from Anywhere (UAE / Global Team) Salary: AED 210,000–240,000 per year (approx. €52,000–€60,000) + Performance Bonus Hiring: Multiple Positions Available Join a Global Dubai-Based Company Offering True Remote Freedom We’re expanding our...
-
Customer Support Representative
1 week ago
Dubai, United Arab Emirates Intellect Group Full timeOverview Remote Customer Service Representative (Dubai HQ – Tax-Free Role) Location: Fully Remote – Work from Anywhere (UAE / Global Team) Salary: AED 210,000–240,000 per year (approx. €52,000–€60,000) + Performance Bonus Hiring: Multiple Positions Available Join a Global Dubai-Based Company Offering True Remote Freedom We’re expanding our...
-
Customer Support Representative
1 week ago
Dubai, United Arab Emirates Intellect Group Full timeOverview Remote Customer Service Representative (Dubai HQ – Tax-Free Role) Location: Fully Remote – Work from Anywhere (UAE / Global Team) Salary: AED 210,000–240,000 per year (approx. €52,000–€60,000) + Performance Bonus Hiring: Multiple Positions Available Join a Global Dubai-Based Company Offering True Remote Freedom We’re expanding our...
-
Customer Support Representative
1 week ago
Dubai, United Arab Emirates Intellect Group Full timeRemote Customer Service Representative (Dubai HQ – Tax-Free Role) Location: Fully Remote – Work from Anywhere (UAE / Global Team) Salary: AED 210,000–240,000 per year (approx. €52,000–€60,000) + Performance Bonus Hiring: Multiple Positions Available Join a Global Dubai-Based Company Offering True Remote Freedom We’re expanding our...
-
Customer Support Representative
2 weeks ago
Dubai, United Arab Emirates Intellect Group Full timeRemote Customer Service Representative (Dubai HQ – Tax-Free Role) Location: Fully Remote – Work from Anywhere (UAE / Global Team) Salary: AED 210,000–240,000 per year (approx. €52,000–€60,000) + Performance Bonus Hiring: Multiple Positions Available Join a Global Dubai-Based Company Offering True Remote Freedom We’re expanding our...
-
Customer Support Representative
4 days ago
Dubai, United Arab Emirates Genetic Callnet Consultancy Pvt Ltd Full time**Job Title: Customer Support Representative—Japanese Language** **Location: Dubai, UAE** **Job Type: Full-Time | On-site** **About the Role** Genetic Callnet LLC is hiring talented and customer-focused professionals for the role of **Customer Support Representative** with Japanese language proficiency. Based in our Dubai office, this role is ideal for...
-
Customer Support Representative
6 days ago
Dubai, United Arab Emirates Dream Come True Information Technology Full time**Customer Support Representative.** **Position Overview**:The Customer Support Representative plays a pivotal role in maintaining excellent customer relationships by addressing inquiries, and concerns, and providing solutions. They serve as a bridge between customers and the company, ensuring customer satisfaction and enhancing brand...
Customer Support Representative
3 weeks ago
Customer Support Representative - Construction Equipment Job Requisition ID: 174455 Established in the 1930s as a trading business, Al‑Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions – automotive, financial services, real estate, retail and healthcare – it employs more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa. Al‑Futtaim Group partners with over 200 of the world’s most admired and innovative brands, continuously growing and expanding by responding to the changing needs of its customers within the societies in which it operates. By upholding values of respect, excellence, collaboration and integrity, Al‑Futtaim Group enriches the lives and aspirations of its customers day‑to‑day. Overview of the role We are looking for a proactive and customer‑focused Customer Support Representative to join our After‑Market team within FAMCO Construction Equipment, based in Dubai Investment Park 2. This role plays a critical part in driving aftersales growth by building strong customer relationships, promoting parts and service solutions, and ensuring a consistently high level of customer satisfaction. You will act as a key link between customers and internal teams, supporting revenue targets while ensuring efficient issue resolution and long‑term customer loyalty. What you will doAchieve defined KPIs related to parts revenue, penetration, and service contracts Respond promptly and professionally to customer inquiries, requests, and complaints Conduct customer site visits to promote parts and service campaigns Prepare and maintain accurate monthly sales reports and lost sales analysis Collaborate closely with service, inventory, and technical teams to resolve issues Provide field insights to the inventory team on critical parts required for machine uptime Support aftersales initiatives that contribute to overall business and customer satisfaction goalsRequired skills to be successfulStrong customer service and relationship management skills Commercial awareness with the ability to drive aftersales revenue Clear communication and negotiation skills Problem‑solving mindset with attention to detail Ability to work cross‑functionally with service, inventory, and technical teams Confidence in handling customer objections and service‑related discussionsWhat equips you for the roleDiploma or equivalent qualification; technical background preferred Minimum 2 years’ experience in customer service or aftersales support Working knowledge of SAP for quotations, order processing, and invoicing Familiarity with CRM systems and customer data management Understanding of machinery, parts, and service operations Awareness of Volvo Services portfolio (or similar OEM services) is an advantageAbout the team You will be part of the After Market team within FAMCO Construction Equipment, working closely with service, inventory, and technical colleagues. The team focuses on delivering high‑quality aftersales support, maximizing machine uptime, and strengthening long‑term customer partnerships through reliable parts and service solutions. About Al‑Futtaim Automotive A major division of the Al‑Futtaim Group, Al‑Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. Its core business activities include distribution, manufacturing, leasing and aftersales, and it is firmly established as the regional representative of iconic automotive brands such as Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. Al‑Futtaim Automotive drives customer‑centric innovation, quality standards and value‑added service, aiming to become the leader in custom‑made mobility solutions by delivering world‑class omni‑channel experiences across a comprehensive portfolio that ranges from passenger cars to industrial & construction equipment. With a 9,000‑member strong team and inspiring growth opportunities, this is Al‑Futtaim Automotive, empowering talent to move forward. #J-18808-Ljbffr
