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Solutions Architect
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JOB TITLE Presales Consultant - MS JOB PURPOSE Solution Architect responsible for building IT Manage Services Solution QUALIFICATION Bachelors of Engg in IT/ related fields LOCATION Remote / WFH EXPERIENCE 6+ years of experience in the managed Service Domain RESPONSIBILITIES Understand customer’s IT operations and roll out a business case for Manage services outsourcing with relevant analysis on current operations/model and the ROI over outsourcing. Conduct/Participate in customer workshops for demonstrating business cases & managed services model. Respond to RFI/RFP received from Sales Excellent interpersonal communications and negotiation skills Present/ Demonstrate Managed Services Solution Develop cost effective & scalable delivery models with SLA based support services. Develop effort estimates for the proposed managed services solution across delivery models (onsite/offshore-Remote/Hybrid/Shared/Dedicated).
Ensure the solution proposed is optimally designed for the customer and as per the standard Practice Planning and scheduling activities with the Managed Services Program Manager to ensure the success of the projects Should have good understanding in service quality. must be well versed in IT operations standards such as ITIL TECHNICAL SKILLS / COMPETENCIES MANDATORY Skills & Experience Presales experience in 1 or more tower - Networks, Digital workplace, Service Desk, Data Center, Storage, Backup, Tools & Automation #J-18808-Ljbffr
