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Luxury Front Office Leader — Enhance Guest Experience
2 weeks ago
Role OverviewA front office manager is responsible for overseeing the daily operations of the hotel's front desk and lobby area. This includes managing staff, handling guest complaints, and ensuring that all guests have a positive experience.Skill RequirementsLeadership skills: The ideal candidate will have strong leadership skills to manage a team of front office staff.Customer service skills: Exceptional customer service skills are necessary to handle guest inquiries and resolve any issues that may arise.Job ResponsibilitiesManage front office operations including check-in/check-out procedures, room assignment, and key management.Evaluate performance of team members and provide feedback to improve their performance.BenefitsThe ideal candidate will receive competitive compensation and benefits package including health insurance, retirement plan, paid time off, etc.The position is full-time with no remote work available.Fujairah-based role requiring relocation
