Front Office Manager
2 weeks ago
Greets the VIP guests of the hotel. Performs special services for VIP Guests.
- Assists in VIP’s arrival and departure in the absence of guest relation officers.
- Checks cleanliness of lobby and public areas, lights, and as well as front office staff in proper and orderly appearance and behavior.
- Checks on registration cards of arriving guests and ensures all information should be filled on each card either by Guest Relation Officers or the guests.
- Assists in sending guest messages or faxes.
- Gives the instructions to the Night Reception, during the high occupancy periods, regarding walk-in guests and release rooms blocked because of no-shows
- Assists in handling room lock problems.
- Prepares and checks for VIP’s arrival and escorts guests to rooms.
- Coordinates with all departments concerned to maintain Front Office functions properly.
- Operates the front office computer system to assist front office attendants.
- Checks group department, fit and ensures switchboard makes appropriate wake-up calls.
- Handles guest complaints and other related problems and reports on the Assistant Manager’s logbook.
- Assists reception, business centre, cashier, concierge, and bell captain during they are busy.
- Answers guests’ inquiries, handles complaints, and attends to the needs of the guests.
- Approves and signs for allowances, rebates, etc., as required by Front Office Cashier.
- Authorizes charges to be made for late departures and/or compliments on them.
- Promotes and maintains good public relations.
- Motivates and maintains good staff relations.
- Maintains and is guided by hotel policy on credit/lost and found hotel guest’s properties.
- Follows up on credit check report, and liaises with credit manager.
- To be responsible for front office operations during the absence of Front Office Manager (HO).
- To discuss all matters that needed to be followed up with the next shift Reception Manager.
- Approve the working schedule for the front office attendants and submit them to the front office manager (HO).
- Conducts and ensures the neat appearance of front office attendant as well as correct attitude and behaviour, discusses problems that are encountered on this point with the front office manager, assistant front office manager, and their shift leaders.
- Assigns and Approves Duty roster for all Front desk staff.
Application Deadline: 05/12/2024
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Front Office Supervisor
2 weeks ago
Dibba Al-Fujairah, United Arab Emirates Mirage Bab Al Bahr Resort and Tower Full timeThe Front Office Supervisor is responsible for **coordinating and overseeing all staff functions pertaining to the front office and reception area**. **ONLY WITH FRONT OFFICE HOTEL EXPERIENCE MAY APPLY** Their duties may include: - Greeting incoming guests and visitors - Handling the telephone system and computer systems - Handling some part of the...
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Front Office Manager
1 week ago
Fujairah, United Arab Emirates TFE Full timeFront Office Manager with minimum 10 years of experience in the same in UAE Pay: AED9,000.00 - AED10,000.00 per month
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Assistant Front Office Manager
1 day ago
Fujairah, United Arab Emirates Royal Beach Hotel & Resort Full timeoversee the Front Office operation to maintain high standards - Ensure regular and VIP Guests are recognized and that the Front Office department - Maximize room occupancy at best rates and use up-selling - set departmental objectives, work schedules, policies, and procedures - Ensure Team Members have current knowledge of hotel products, services, pricing...
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Front Office Manager
7 days ago
Ras al-Khaimah, United Arab Emirates Anantara Full timeCompany Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
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Dibba Al-Fujairah, United Arab Emirates Royal Beach Hotel & Resort Full time**Front Office/receptionist required, at Royal Beach Hotel and Resort** **Salary**: AED1,600.00 - AED2,000.00 per month + accommodation, food, transportation, tickets etc.. **Responsibilities**: - Welcomes and greets guests with a warm, friendly and genuine smile - Checks the guest in and out of the hotel in an efficient and timely manner. - Ensures the...
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Dibba Al-Fujairah, United Arab Emirates Royal Beach Hotel & Resort Full time**Front Office/receptionist required, at Royal Beach Hotel and Resort** **Salary**: AED 1,400.00 - AED 1,600.00 per month + accommodation, food, transportation, tickets etc.. **Responsibilities**: - Welcomes and greets guests with a warm, friendly and genuine smile - Checks the guest in and out of the hotel in an efficient and timely manner. - Ensures the...
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Front Office Supervisor
1 week ago
Fujairah, United Arab Emirates Marriott International, Inc Full time**Job Number** 22140817 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Al Aqah Beach Resort, Dibba Road, Fujairah, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete designated cashier and closing reports in...
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Assistant Front Office Manager
6 days ago
Ras Al Khaimah, United Arab Emirates TALENTMATE Full timeJob Description An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver guests an exceptional experience from check‑in through check‑out. What will I be doing? As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that...
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Assistant Front Office Manager
4 days ago
Ras Al Khaimah, United Arab Emirates TALENTMATE Full timeJob Description An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver guests an exceptional experience from check‑in through check‑out. What will I be doing? As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that...
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Front Office Sales Manager
7 days ago
Al-Ayn, United Arab Emirates All Seasons hotel Full time**Key Responsibilities**: - **Guest Relations**: - Greet and welcome guests upon arrival. - Address guest inquiries, requests, and complaints promptly and effectively. - Ensure all guests receive a high level of service and satisfaction. - **Team Management**: - Supervise, train, and schedule front desk staff. - Conduct regular performance reviews and...
